Guest User
June 1, 2024
Our first and last stay at the Village. The staff overall was friendly until we complained about the room, then not so much. The location was great so no complaints there. As far as the room we were placed in a lower level room that obviously nobody had been there for quite some time. The whole placed smelled very very musty, Lysol didn’t even touch the smell. The Master Bathroom was dirty with soap scum in shower. There was hair and scum hanging off of the old rusty soap rack and hair on the bath mat. When I took a shower I spent the first few minutes washing the crud and small bugs down the drain. Every time we left the condo and came back later the smell just hit you in the face. You couldn’t enjoy the pool area because there was a group of unruly teenage boys not caring about anyone else and being very disrespectful and disruptive. My own teenage girl and her boyfriend were even irritated and wanted to leave. There was dust all over the condo and the TV remotes didn’t work. We arrived home yesterday late afternoon back to Mississippi. I use a CPAP when I sleep and when I went to bed last night it smelled so bad just like the musty room to where I needed to get up out of bed and change all the tubing and filters. You would think the resort staff would inspect the room regularly especially before a big holiday weekend when people are coming to stay. Overall it wasn’t worth the money we paid, not even close!