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Independence SpringHill Suites by Marriott Hotels

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SpringHill Suites Cleveland Independence

SpringHill Suites Cleveland Independence

4.3/515 Reviews
I'd love to give this place a five star review, but for one thing! First the good: The front desk staff was great, friendly and helpful. The room was clean, spacious, and thoughtfully laid out. It looked out at part of the Kent State campus which was very attractive. And the not as good: The pool was murky, like the water needed better filtration, or maybe the staff needed to reread the manual on how to care for it. And the bad: The HVAC unit was loud, really, really loud--like trying to sleep with a garbage truck idling at the head of your bed. It kept us lying awake. We finally tried turning it off entirely, but the room cooled off after a few hours and we had to turn the heat back on. In the morning, we decided that it was the housing for the unit that was vibrating like mad and making all the noise. If not for that, we'd really have enjoyed our stay.

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