Anonymous User
May 20, 2023
This accommodation experience was very bad😰Although the name is a hotel, it is actually a famous hotel in a large apartment building. You must add the owner's WeChat account to get the password to check in. The hotel itself does not have a free bus, but it is very close to the airport's free bus station, which is completely inconsistent with the introduction on its website. It was also difficult to communicate with the boss on the phone. According to the information on the website, we needed the hotel to pick us up from the airport to check in. The boss didn't understand and asked us to send him an email, but he didn't reply after we sent the email. The map told us to take the maglev to the hotel, but the maglev was out of service. My husband and I, with three children, could only follow the route shown on the map to the hotel, but this road was closed to traffic. When we returned to the airport information desk, we were stopped. Told that you can take the free airport bus to get there. The boss knew our needs and could explain it to us in advance. Even if he didn't speak English clearly, he could still explain it through an email. Moreover, the email was sent at his request. As a result, we took a lot of mistakes. The hotel's hygienic condition is also very bad. There are hairs on the bed and bathroom walls, and there are hard stains on the bedding. As soon as I took a shower in the bathroom, water suddenly flooded the floor, and I couldn't stand down. There was only one big bath towel, and the lamp next to the bed had no light bulb. The room was stuffy, the air conditioner didn't work, and the windows couldn't be opened. We endured this condition for one night.
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