Super Hotel Toyama Imizu

Last time, the staff told me that I could use the meal vouchers issued by Super Hotel Imizu to take out food from nearby restaurants and eat it at the welcome bar. I asked if it was okay because a regular customer was making drinks in his own glass, and they said it was okay, so this time I made a reservation using the prefecture resident discount again. Before and after making the online reservation, I called the staff and told them many times that I was using the prefecture resident discount, and then went to check in. I told them my name and was guided by the staff to fill it out. As soon as I was done, the manager checked the number of meal vouchers and asked me to sign. I thought it was arrogant of them not to tell me the amount, but I went through the procedure. Then, when I mentioned the prefecture resident discount coupon, they told me to mention it first, and I proceeded with the check-in with their guidance, so I didn't have time to mention it, but when I said that I knew the address from the reservation and had told them by phone many times, so I didn't think it was my fault, they got annoyed. I went into the room, unpacked my luggage, put on some clothes to make it more comfortable, took out my medicine and underwear, put some things in the refrigerator, and went to the bath. There was only one hair dryer in the bath and no place to sit, so I went back to the room and sat on the sofa to cool off and dry my hair, and I had some candy crumbs on my hand. I called the front desk and they didn't even clean, let alone disinfect? ​​I touched someone's food scraps. I asked them to bring the vacuum cleaner, clothes, and sofa to be disinfected, and they said they would do it right away, but 10 minutes later, it was a male manager who finally came. I had no choice but to let them into my room and they checked, and when I tried to get the vacuum cleaner, they said they hadn't brought it, so I was told to move to the room opposite. The manager's hands had touched the food scraps and he didn't bring any disinfectant, so even though I said I would carry it myself, he touched my luggage and moved me, and I was rushed to hide my underwear and napkins in the room, and I didn't have time to rest after taking a bath, and I was rushed and I was told that there was no tie here, just like when I checked in earlier, and I said that if that's the case, I have to disinfect each one again without touching them, but when I removed the charger that was there and carried it, they didn't stop and I told them to leave a towel to wipe it off because I would disinfect it anyway, and when I finally took off my sweaty clothes and started to put my clothes back in the room, the room was also covered in white dust and the table was a sticky gray stain. I wiped the tables and other things, pulled myself together without complaining, and went to the welcome bar with the hors d'oeuvres that my acquaintance had brought for me. I wanted to take a bath again, so I alternated between alcohol and tea, limiting the amount I drank. When I passed the front desk to go to the toilet, the staff had been talking to me, but as soon as they saw my face, they went to the back without even bowing, so I felt like they disliked me, and then I had a meal with my acquaintance. I wanted to have a light plum wine, but no matter how much I turned the lever, it didn't come out, so I asked how to get it, and they just took the amount that was already there. I was told that there were no refills, and when I asked if it was limited in quantity, they said they could only give me a refill with what was here, as if I had already drunk it all.When I tried to drink plum wine for the first time, they didn't give it to me, but when I asked again if it was limited in quantity if there was no new one, they ignored me and left.I felt terrible because I had been putting up with it, so when the manager came to the floor and asked why he had ignored me earlier, he said that I was trying to find fault with him, and he called me by my name loudly and repeatedly in front of other customers, and when I pointed out that their response was strange, such as ``I won't let you stay'' and ``I told you not to touch my personal belongings even though I had removed them as an infection control measure, and then moved them away,'' he said that I would not be allowed to stay and that I should leave immediately.I asked him why he ignored me, saying that I had not caused any disturbance or broken anything, and that he would not let me stay, and that he would not let me stay in writing, and he said that I could stay, but that he would not let me stay again using his managerial authority, and that he would refuse, and he said in front of the other customers as if I was in the wrong, and when I asked him to give me a written reason, he refused.Then let me record it.The manager said that he would not let me stay again, and that he would not give me a reason, so I asked him, and he said that recording without permission was a crime of obstruction of business. So why touch the personal belongings of a customer who is refusing to let me stay? When I asked for at least my name and business card, he said he didn't have one, and when I said how the manager would lie about not having a business card, he said he would give me his business card and exchange it, and said that he already knew my personal information when I made the reservation. He's been calling my name over and over for a while now. Then he stamped the hotel's stamp and my name on a piece of paper and handed it to me. The manager was extremely arrogant.