Go Hotels Iloilo

Go Hotels Iloilo Reviews

Go Hotels Iloilo

Robinsons Place Iloilo Complex, Cor. Ledesma St, Mabini St, Iloilo City, Iloilo, 5000, PhilippinesView Hotel Details
Go Hotels Iloilo
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Go Hotels Iloilo Guest Reviews

4.1/5
Very Good
132 review
Verified reviews
Location4.7
Amenities3.6
Service4.1
Cleanliness4.0
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All reviews(132)
Positive reviews(124)
Reviews with photos/video(34)
Awesome stay(37)
Great service(24)
Near shopping area(23)
Convenient for shopping(15)
Too noisy(4)
Negative reviews(8)
LagaJuan1996
Queen Room
Stayed in Aug 2024
Solo travelers
11 review
3.5/5
Posted on Aug 6, 2024
Convenient yung place kasi nasa mismong downtown. Medyo pangit lang yung tiles sa 3rd Floor especially pag naglalakad ka sa Hallway, rinig na rinig foot step mo pag nasa room ka kasi parang mababasag yung tiles. Also yung sounds nyu sa loob ng room rinig na rinig sa labas. Kulang ng sound proof yung pintuan.
Response from Property: Dear Ms. Norma May I begin by thanking you for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize to what happened during your stay. We greatly appreciate your comments about aspects of the hotel that need updating and we would be doing so in the near future. It would be a pleasure to welcome you back to our improved hotel!
Gina21
Twin Room
Stayed in Jun 2024
Family
2 review
3.7/5
Posted on Jun 8, 2024
perfect location. convinient near.shopping malls, public transportation,restaurants, Iloilo port
Response from Property: Dear valued guest, Mabuhay!We are incredibly grateful that you took the time out to leave us an awesome review! We take pride in knowing our guests are happy with their experience and our consistent service during your stay! Thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Sincerely, Go Hotels Iloilo
Emmany
Twin Room
Stayed in May 2024
Solo travelers
9 review
3.5/5
Posted on May 21, 2024
The location is perfect since it’s nearby mall but the service is not so great. The amenities was bit chip like the glass is may basag the aircon is not so cold lalo ang inet kaya nga nag hotel. Check in process mejo matagal daming waiting.
Response from Property: Dear Valued guest, We value our guest's opinions and we would like to thank you for bringing this to our attention. We're also sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. The experience you described causes us deep concern. It does not represent the quality of service we strive for, at our hotel. We have taken appropriate measures over this matter to ensure it does not happen again. Moreover, it was a pleasure to serve you at Go Hotels Iloilo and we hope to see you again soon where you can witness the improvements we have made. Best Regards, Go Hotels Iloilo
Anonymous User
Queen Room
Stayed in Aug 2024
Couples
1 review
3.7/5
Posted on Sep 14, 2024
Accessible to all. Staffs are nice.
Response from Property: We sincerely appreciate valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At Go Hotels Iloilo, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Jahnen Zubiaga
Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Everything is good from checking in to checking out. Staff are very accommodating and kind. Room is totally cleaned, amenities are all available. Good service and good place to stay in. ❤️
Response from Property: Dear valued guest, Mabuhay!We are incredibly grateful that you took the time out to leave us an awesome review! We take pride in knowing our guests are happy with their experience and our consistent service during your stay! Thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Sincerely, Go Hotels Iloilo
Guest User
Twin Room
Stayed in Apr 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Apr 8, 2024
I always enjoy staying at Go Hotel Iloilo. The facilities are great and its location is amazing!
Response from Property: Dear valued guest, We are incredibly grateful that you took the time out to leave us an awesome review! We take pride in knowing our guests are happy with their experience and our consistent service during your stay! Thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Sincerely, Go Hotels Iloilo
JieJace
Queen Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Our stay at Go Hotels Iloilo was truly exceptional. From the moment we arrived, we were greeted with warmth and hospitality that made us feel right at home. The hotel's modern and stylish ambiance added to the overall experience, creating a comfortable and inviting atmosphere. The room was immaculate, with all the amenities we needed for a relaxing stay. The bed was cozy, and the linens were crisp and clean, ensuring a restful night's sleep. The staff was attentive and went above and beyond to ensure our needs were met, making us feel like valued guests throughout our stay. The hotel's location was also ideal, allowing us easy access to the city's attractions and dining options. Overall, our stay at Go Hotels Iloilo was nothing short of perfect, and we look forward to returning in the future.
Response from Property: Dear JieJace, We are incredibly grateful that you took the time out to leave us an awesome review! We take pride in knowing our guests are happy with their experience and our consistent service during your stay! Thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Sincerely, Go Hotels Iloilo
Guest User
Twin Room
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The location was very ideal… The front desk and security guard were very helpful…
Response from Property: Dear valued guest, We are incredibly grateful that you took the time out to leave us an awesome review! We take pride in knowing our guests are happy with their experience and our consistent service during your stay! Thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Sincerely, Go Hotels Iloilo
Guest User
Queen Room
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Aug 28, 2024
The location of the hotel is so convenient nasa centro siya mismo ng city at malapit sa lahat ng establishments. Hindi mo problema maghanap ng makakainan kasi same lang sila ng location ni Robinsons Mall. When it comes sa room, malinis siya at comfortable. And if you are working remotely at kailangan mo ng wifi, pwedeng pwede ka doon kasi super bilis ng internet nila.
Response from Property: We sincerely appreciate valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At Go Hotels Iloilo, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
S.A.M.
Twin Room
Stayed in Aug 2024
Couples
3 review
4.0/5
Very Good
Posted on Aug 26, 2024
They should provide small table and they should not keep kettle , water pitcher and mugs inside the toilet. It is unhygienic.
Response from Property: Dear Ms. Norma May I begin by thanking you for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize to what happened during your stay. We greatly appreciate your comments about aspects of the hotel that need updating and we would be doing so in the near future. It would be a pleasure to welcome you back to our improved hotel!
Hachiko11
Twin Room
Stayed in Aug 2024
Travel with friends
1 review
2.7/5
Posted on Aug 12, 2024
I have to commend the outstanding warmth of the staff, given the renowned Iloilo hospitality. However, the room is surprisingly below standards. Although a budget hotel, a branded hotel should at least be clean and presentable. There were a lot of cockroaches and we had to request for the pillows to be replaced as they smelled bad. Not to mention the interiors really need updating. Other GoHotel branches are as good as posted photos. But this branch really needs to step up a notch.
Response from Property: Dear Ms. Norma May I begin by thanking you for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize to what happened during your stay. We greatly appreciate your comments about aspects of the hotel that need updating and we would be doing so in the near future. It would be a pleasure to welcome you back to our improved hotel!
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
4.5/5
Great
Posted on Mar 24, 2024
Its clean and staff as well as the guards on duty are accomodating
Response from Property: Dear valued guest, We are incredibly grateful that you took the time out to leave us an awesome review! We take pride in knowing our guests are happy with their experience and our consistent service during your stay! Thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Sincerely, Go Hotels Iloilo
SEBSEB
Twin Room
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The best and the cleanest! 5/5
Response from Property: Dear Valued Guest, Mabuhay!We are incredibly grateful that you took the time out to leave us an awesome review! We take pride in knowing our guests are happy with their experience. Thank you for your support, we really appreciate it! Looking forward to seeing you again soon.
Guest User
Twin Room
Stayed in Aug 2024
Family
1 review
2.5/5
Posted on Aug 27, 2024
The smile of the room is not good. Only location is good. The facilities must be renew.
Response from Property: Dear Ms. Norma May I begin by thanking you for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize to what happened during your stay. We greatly appreciate your comments about aspects of the hotel that need updating and we would be doing so in the near future. It would be a pleasure to welcome you back to our improved hotel!
Anonymous User
Twin Room
Stayed in Jan 2024
Family
3 review
1.5/5
Posted on Jan 4, 2024
I will never go back again, the water is dirty and the computer table looks like it hasn't been cleaned in a year, and there is no hair dryer inside the room. it's annoying and a waste of money in such hotel.
Response from Property: Dear Valued guest, We value our guest's opinions and we would like to thank you for bringing this to our attention. We're also sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. The experience you described causes us deep concern. It does not represent the quality of service we strive for, at our hotel. We have taken appropriate measures over this matter to ensure it does not happen again. Moreover, it was a pleasure to serve you at Go Hotels Iloilo and we hope to see you again soon where you can witness the improvements we have made. Best Regards, Go Hotels Iloilo