Journey56368436918
August 29, 2024
Camp Noel Resort,Vattavada, Munnar ## Navigation and Arrival - Inadequate directions and maps provided - Conflicting information from booking office and reception - Extremely difficult journey on poor roads - 7 km trip took 2-3 hours, risking vehicle damage ## Accommodation - Clean, neat rooms - Very small bathrooms, doubling as shower areas - Unprofessional for a 3-star resort ## Facilities - Rusted, potentially unsafe play equipment - Poor quality indoor games - Good overall space ## Dining - Dinner: Good quality but expensive - Breakfast: Substandard, limited options - Lack of basic items (black tea/coffee, soup) ## Value for Money - Room rate: Approximately Rs. 6000 per night - Amenities and service not commensurate with price ## Overall Experience - Significant pre-arrival and journey issues - Mixed quality of facilities and services - Not meeting expectations for a 3-star resort - Negatively impacted holiday enjoyment