Le Hameau des Pesquiers Ecolodge & Spa, Curio Collection by Hilton

Very good

I had a terrible treatment by this place. Due to an unpredictable event affecting my pet we were unable to travel. I contacted the property explaining the problem - despite free cancellation was an option, they chose to charge me, disregarding my problem and the sorrow that goes with it. They call themselves “ecolodge’ : hardly so.

This resort was the most peaceful, relaxing, comfortable hotel my husband and I have been in. The attention to detail was impeccable as well as the customer service. The manager allowed us to check in 3 hours before our scheduled check in time, assisted with our bags, offered for us to stay late and switch out hotels due to strikes and road closures going to our next destination. He was able to upgrade our room at the next hotel where we were staying free of charge when we were unable to change our plans. In addition we thoroughly enjoyed the restaurant, the massages and the room.

Generally, we very much enjoyed our stay. On the plus side, the room was enormous, very comfortable bed, lots of strong coffee pods with the Nespresso machine, free soft drinks in the mini bar. The food was excellent, but the portions were enormous, which meant by the time we’d eaten a starter, we didn’t really have room for our main courses. After the free nibbles with our aperos, we should have shared a starter and a main course. There is a small spa but it was very pleasant. But everything had to be switched on which meant neither the sauna nor the steam room reached a desired temperature. Staff were all extremely pleasant and helpful. Our room was in the grounds and not the main building. While we were there, we had extremely heavy rain, and the paths could not cope with the drainage. As we walked to reception and our car, the path would sometimes sink into pools of rainwater. But the biggest negative has to be the €18 charge for parking, where there is absolutely nowhere else to park. Yes, I have read there is an overnight guard, and great for local employment - but at €18. Really.

Fantastic venue and team of staff. So polished and professional, just oozed class. The Operations Director was excellent in communication and hosting. The breakfast was amazing. They did a free canapes + wine welcome hour around the firepit for guests. The Ecolodge close to the sand dunes was superb, we loved it. The grounds have a pedestrian eastern exit onto the beach, with complementary sunbeds and parasols. Quiet area of the public beach as not close to any of the beach car parks. Golf carts deliver you and your luggage to the accommodation. Wooded slatted walkways, pieces of art in the trees. Brilliant the whole stay!