Heritage House Inn on Cape Cod

Not worth and overall a bad experience First of all, front desk is with comfort inn, the doors at Heritage inn was closed and noone there to guide us to check in. We checked google and went to comfort inn for check in. Room was not so good and fresh, furnitures were all damaged, water was not coming in wash basin, hand showers not available, Overall it's not worth for the dollars paid.

It was a little hard to find at first. A bit old and dated. A revamp would probably benefit it.

There was no one in office and there was no sign any where for check in . We kept on running around to find front desk and we were going and out from property around 8 pm like chicken without head . Finally in the end we went into confirt inn ( next property) and they checked us in. Otherwise this property was abandoned , room wasn’t bad but I am not happy and no one informed us before that we have to check in with Comfort Inn .

Maintenance is severely lacking here. The smell in the room was horrid, and the ceilings are literally caving in. There should no way ever be a reason as to why I should be worried about upstairs guests when they shower. Why on earth is the upstairs tub leaking into my bathroom??? Nothing is soundproof, you can hear every door that slams and every footsteps upstairs, in the hallways, and our neighbors. It was overpriced for the experience and the only good thing about it is the location and parking. The furnitures paints are chipped and stained and made me question if we were in the right location. Will not be coming back and I wouldn’t recommend coming to this location when there are more comparable hotels around.

The property was well kept but the room was just average but seemed clean. The room amenities were good.

The entire building reeked of mold , I have even notified the health department who are currently doing an investigation. My travel companions were able to transfer to the Nextdoor Comfort Inn and paid an additional $157 so they and their belongings did not reek of mold. There was not an additional room available to me & I did not realize how severe the IAQ really was in my room. Now I know as I fumigate everything that entered that room . Unfortunately, the hotel refuses to make any adjustments . But I’m disputing my room charge and hope I don’t get sick. Clean, well appointed , good breakfast and contaminated with mold. You’ve been warned!