Hotel Bedford

We have been booking this place since 2015 while attending the music festival. Never have we complained but this year was too much .... Small room, clumps of hair all over our socks and on the floor, room smelled due to dirty carpet. Toilet did not flush properly. We did not feel appreciated as a guest when we were outside of our room as well. Asked for two extra pillows and she hummed and hawed and said " I can only give you one" This is family run, and are hungry to make a buck on thier hotel and two restaurants down below. The family is looking after the hotel part at all. Truly not the experience we were used to when staying here. We will not be returning to this so called hotel. Take our suggestion and book another place. Don't be sold on the fact that it is smack in the middle of the town. Trust us.

A great value for it's location which is right on the Square. It's a basic, no frills hotel, nothing fancy, but clean and comfortable. The bed was comfortable. Be mindful there is no elevator. Nice and quiet. Walk to shops, restaurants and museums.

Tiny room with no view, no soap in bathroom, poorly flushing toilet, limited TV channels, had to ask twice for toilet paper supply, limited continental breakfast w empty juice container, no fruit, In general, hotel is very tired and unresponsive desk staff This was my first and final visit…

I stayed there in August 2023. The Hotel is centrally located and was attractively priced-. The room was clean, and housekeeping was responsive. My only concern is that I was asked to indicate if I wanted to return same tine next year. I said yes, based on a good experience. The hotel front desk asked me to complete a reservation form for August 2024 I tried twice to get the hotel to confirm the status of my reservation and what the prices would be? Due to their lack of response I have subsequently notified them (twice) to cancel my reservation still no response.

Good: Large room. Clean. Comfortable bed. Nice fridge. Ok breakfast. Great location. Bad: Horrible pillows. Toilet didn’t flush properly. Windows don’t open. Air conditioner loud. Grumpy lady at front desk in the morning. Disgusting, filthy carpets leading up the steps to the rooms.

We stayed in room 210 and were very disappointed. We checked in with the bartender because the Front Desk was not staffed. The room itself was small and smelled awful! We asked the bartender if we could switch rooms, but he didn’t know what rooms were open or cleaned. We wanted to leave, but he couldn’t adjust our bill, but our credit card was already charged and we would have to come back the next day to ask for a refund. Unfortunately we ended up staying. We turned the air conditioning to max to try to move the air around and cut down on some of the smell. The bathroom was musty and moist and the grout in the shower was moldy. We used our “Provincial Park Comfort Station” skills to keep from touching the walls. The bathroom floor was sticky, as if it was cleaned with the wrong product and it didn’t dry properly. The shower pump was very loud and the sink drained very slowly. The carpet had a discoloured ring where the vacuum just doesn’t reach. The lamp on one side of the bed was broken. There were 2 tvs on one dresser, one in front of the other, and that was just weird. The small desk and chairs looked like they were from a garage sale (not antiqued, just old) and were spread along the wall in a row from the door to the fireplace. None were usable because the room was really small. The linens and towels were clean. We needed an additional pillow, but didn’t know where to ask. The continental breakfast was very limited. Bagels and muffins were fresh enough, but one side of the toaster was broken. Peanut butter, cream cheese and raspberry jam (no other flavours) were available. We didn’t try the cereal. Cold drinks were limited to orange juice and milk. There were no alternative dairy options and no water available. We did run into staff on the morning of our stay, but they did not seem interested in talking. They responding to our “Good morning” and then said “OK” when we checked out. This hotel has amazing potential but it needs some serious TLC!

In a recent stay, we came back to the room at 5 o'clock after a day of golf. Even though the make up our room sign was on the door, completely nothing had been done. Our wet towels were still laying on the floor and over the tub in the bathroom, none of the garbage has been emptied, and the beds were not made up. Upon requesting some compensation at checkout, we were told by the manager that we were already on a corporate rate. Therefore, we were not compensated for any of the troubles we experienced. Another issue is the absence of an elevator. My roommate has a disability and had a very difficult time climbing the stairs to the third-floor. Finally, the pop machines do not dispense beverages even though you put your money in. Getting your money back from the front desk it's like pulling teeth.

Location: Terrific! Directly in the middle of the square in Goderich. Building : Historical building - outside is beautiful. Inside is clean, except for carpeting that is dirty and gives off a horrible odor (especially in the hallway of our second floor). Also, there are no elevators (in case stairs are an issue for you ). Check in : Not pleasant. Not welcoming. Room : Clean , except again for very old carpet, ancient drapes and odour from carpeting. Breakfast: complimentary... Bagels, cereal, toast. We ended up going to "Steve & Mary's" on the corner (which was fabulous) . Overall: For the price and location and Historical building it was fine for us. The only real downfall was the odour from the carpeting throughout the hallway and room & unfriendliness of owner and son.