Anonymous User
April 29, 2024
This is a very angry bad review! I have been traveling abroad for more than a month and have never encountered such service.
First of all, the geographical location is indeed advantageous, very close to the airport, but there is no way to take a shower in the room, the water is hot and cold, and it is impossible to take a shower.
Second, the front desk staff is chaotic. While we were waiting, another foreign friend couldn't find anyone at the front desk and could only shout. The voice of the front desk came from a distance and said to wait for 1 minute every time. As a result, the foreign friend carried a large luggage bag and waited for more than ten minutes before the front desk appeared, and the attitude was particularly bad.
Third, everyone at the front desk had different opinions. We booked a diving activity, and it was agreed that 50 US dollars could not be paid by card and could only be paid in cash, so we took a taxi to get Egyptian pounds. After returning, we were told that we had to use US dollars, so we took a taxi to get US dollars again and didn't give change. We said we would give change after returning from the sea, and then called the room phone at night to change it to 60 US dollars, and told us to gather at 7:30 the next day. We went downstairs on time to check out and said 8:00, but we finally set off at 8:30. Isn't it good for me to sleep an extra hour? The partners we met on the trip actually only spent half of our price, which is not a big deal. The most infuriating thing is that when we returned to the hotel after going out to sea, the front desk said that there was no change, so he could only give him the exact US dollars and give me this money. How do I know if he changed me into counterfeit money? When I strongly told him that there was no change, he told me that Egyptian pounds would be fine.
In short, if you want to play, don't buy anything in this hotel. The price is very expensive. No matter how bad the experience is, the staff will not explain to you, and you can only suffer in silence! The room is big enough, but if you don't need to take a shower and can withstand the chaotic work of the front desk staff, you can choose it, but there are many hotels of the same price nearby, please consider it carefully
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