Steigenberger Resort Ras Soma

Enjoyed my stay at the hotel. Staff were extremely helpful and friendly and made my stay extra special. For an all inclusive, the dining options are really good. There’s a lot to do at the resort so you don’t feel like you have to leave. You definitely get your moneys worth. I would stay here again and have recommenced it to so many family and friends :)

10/10 all inclusive resort. Would definitely recommend, cannot fault at all.

Our stay at Steigenberger Ras Soma was made unforgettable by the amazing team that ensured every moment was perfect. From the moment we arrived late, Ahmed, the concierge, welcomed us warmly and helped us settle into our room. His kindness and infectious smile brightened our day whenever we crossed paths. The chefs and waiters, especially Haytham, Amin, and Ahmed, were outstanding—always attentive and helpful. They even memorized our favorite drinks, which added a personal touch and created a truly welcoming and enjoyable experience. Our room cleaner (room 1051) was equally exceptional, with thoughtful attention to detail and kindness throughout our stay. Every member of the resort’s staff went above and beyond to ensure our comfort, and their attentiveness and friendliness created a genuine atmosphere of hospitality. They truly made our stay an experience we’ll never forget.

The resort is beautiful with amazing pools and restaurants. Interior design is spectacular and the staff at the restaurants, bar, and cleaning are very friendly! The only disadvantage was that they miss the small nice touches and gestures that are offered by other same Niveau hotels. You miss the generosity (like free upgrades and late checkout upon availability). You need to always ask to get something, like in other hotels we’ve been at, they would directly have a slipper and bathrobe for our little one ready in the room without having to ask for it. They miss the “attention to detail” that actually draws the customer back and back again. Also what was confusing is that they have a swimming pool which is fantastic for kids age 3 and below but in the same time, the kids club is actually for kids 4 and older, and sadly very poor offers, but then again The resort is honestly more adults oriented. Lastly, I’m surprised to see that ******* is asking if I used the feature VIP access hotel, no one at reception even mentioned such a thing.. Sadly looks like the reception are not given power to be generous with customers and is mainly handled by the western management.