Jasmine Palace Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hurghada

Jasmine Palace Resort & Spa

Km 18، Sahl Hasheesh Road, Hurghada, Red Sea Governorate 84521, Egypt
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hotel overview picture
Last booked 8 hrs ago
Amenities
6 Outdoor swimming poolsFree
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Horse Riding
Sauna
Spa
All amenities
Property Description
With a stay at Jasmine Palace Resort & Spa in Hurghada, you'll be 4.5 mi (7.2 km) from Senzo Mall and 11.9 mi (19.2 km) from Al Mina Mosque. This beach hotel is 12.2 mi (19.6 km) from Marina Hurghada and 13.9 mi (22.4 km) from Hurghada City Center.
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8.0/10
Very Good
Nice and quiet. Has own coral reef in the end of the peer (~300 meters)
All 41 reviews
Surroundings
Airport: Hurghada International Airport
(16.0 km)
Landmarks: Red Sea Star Diving Center
(510m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Family Room With Pool View
8

Family Room With Pool View

Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Family Room Sea View
7

Family Room Sea View

Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed and 1 Sofa bed
Has window
Smoking Permitted
Private bathroom
Minibar
Ocean view
Tea bags
Room Details
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Standard Queen Room With Garden View

Standard Queen Room With Garden View

1 Queen bed
33m² | Floor: 1-3
Has window
Non-smoking
Private bathroom
Minibar
Tea bags
Private toilet
Room Details
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Honeymoon Package At Deluxe Room
6

Honeymoon Package At Deluxe Room

1 Double bed
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Family Room With Garden View
4

Family Room With Garden View

Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed and 1 Sofa bed
Has window
Non-smoking
Private bathroom
Minibar
Tea bags
Private toilet
Room Details
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Superior Room With Garden View
7

Superior Room With Garden View

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Smoking Permitted
Private bathroom
Minibar
Tea bags
Private toilet
Room Details
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Standard Room Pool View
7

Standard Room Pool View

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Smoking Permitted
Private bathroom
Minibar
Tea bags
Private toilet
Room Details
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Deep Blue Dive Experience
5

Deep Blue Dive Experience

1 King bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Private bathroom
Minibar
Tea bags
Private toilet
Room Details
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Deluxe Room With Pool View
4

Deluxe Room With Pool View

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Smoking Permitted
Private bathroom
Minibar
Tea bags
Private toilet
Room Details
Check Availability
Standard Room With Sea View
7

Standard Room With Sea View

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Superior Room Sea View
6

Superior Room Sea View

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Smoking Permitted
Private bathroom
Minibar
Ocean view
Tea bags
Room Details
Check Availability
Family Room With Garden View
5

Family Room With Garden View

Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed and 1 Sofa bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
Serenity SPA
5

Serenity SPA

1 King bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Private bathroom
Minibar
Tea bags
Private toilet
Room Details
Check Availability
Standard Room Garden View
7

Standard Room Garden View

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Smoking Permitted
Private bathroom
Minibar
Tea bags
Private toilet
Room Details
Check Availability
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Guest Reviews

8/10
Very Good
41 reviews
Verified Reviews
  • Cleanliness8.1
  • Amenities8.1
  • Location8.2
  • Service7.6
Average for similar properties in Hurghada
Most Mentioned
AI Summary
The resort boasts top-notch facilities like pools, gym, spa, and horse riding. Guests appreciated the warm and accommodating staff. Rooms were spacious, clean, and comfortable, with some offering sea views.
A‍l‍e‍x‍ ‍C‍r‍o‍w‍n
April 9, 2025
Nice and quiet. Has own coral reef in the end of the peer (~300 meters)
R‍a‍n‍i‍a‍ ‍A‍l‍i‍ ‍E‍l‍-‍F‍a‍r‍r‍a‍s‍h
June 11, 2025
Subject: Formal Complaint Regarding Reservation Issue at Jasmine Palace Resort – Hurghada, Egypt Dear Trip.com Customer Support, I am writing to formally lodge a complaint regarding a highly distressing experience I had with a recent reservation made through your platform. I booked two rooms for two nights at Jasmine Palace Resort in Hurghada, Egypt, under a non-refundable reservation. Prior to traveling, I called the hotel directly to confirm the reservation and ensure that everything was in order. However, upon our arrival, we were informed at the reception that our reservation would be canceled because the hotel allegedly has an agreement with an Egyptian agency to only accept UK residents for bookings made via Trip.com. This condition was never disclosed during the booking process, and it is entirely unreasonable and discriminatory to enforce such a policy after the booking has been confirmed and paid for. We were met with resistance and an unacceptable level of rudeness from a staff member named Mr. Mohamed, who was uncooperative and arrogant throughout the discussion. Despite my efforts to resolve the situation—including offering to pay the rate difference and suggesting that my son, who holds a valid UK BRP, be listed as the main guest—Mr. Mohamed refused every solution. I was left with no choice but to contact the Egyptian Tourism Emergency Hotline and file an official complaint. Upon requesting to speak with a supervisor, I was connected to Mr. Fathy, who was significantly more professional and understanding. After reviewing our documents and learning that my son has a BRP and that my husband and daughter both hold valid UK visas, he approved our check-in and even offered to upgrade our rooms to deluxe as compensation for the inconvenience. Shortly after, a police officer who had been informed of the situation arrived at the hotel and confirmed that the issue had been resolved. This entire ordeal was not only stressful and humiliating, but it also jeopardized the start of our family vacation and left us deeply frustrated with both the hotel’s discriminatory practices and the apparent lack of vetting on your platform. If the hotel has a residency restriction, it should be clearly stated before booking. I kindly request that Trip.com investigate this matter seriously and take appropriate action. At the very least, I would appreciate a formal apology and a gesture of goodwill, such as a partial refund or credit, to compensate for the emotional distress and time wasted. Please let me know if you require any supporting documentation, including the reservation details, contact logs, or complaint reference with Egyptian tourism authorities. Sincerely, Rania A. Elfarrash
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2024
Proper hotel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 12, 2025
The hotel is not new, but everything was fine, furniture, renovation, bed linen - without any serious shortcomings. The Internet is good, the food suits every taste, but of course it does not reach "excellent", a good average level. Everything is fine on the beach, the entry is shallow, it is very far to walk along the pier, but at the end there is a coral and a lot of fish! Even on a sea excursion, when they took us far out to sea, there were fewer fish. We swam great with a mask. The hotel is mainly French, there are not many children, it is not noisy. There are a lot of people, parties by the pools, we went to the sea, we are not fans of the pool. Overall, the impression is good, a budget vacation is excellent.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2025
Everything was great except that the location was far from the bus stop. I think I got my fill of all the food while staying in an all-inclusive hotel. It's worth coming here.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 24, 2025
The room is spacious and bright, with relatively complete facilities. It is close to the beach and has a nice view. However, our quilt cover was dark and pilling, but the service staff changed it immediately. We made an appointment for the Chinese restaurant, but what was served was a mixture of Egyptian and Western food, not Chinese food at all. We spent $50 on food for two people and I don't know what we ate.
Original TextTranslation provided by Google
Y‍o‍n‍g‍h‍e‍n‍g‍d‍e‍h‍u‍i‍y‍i
January 6, 2025
Resort-style hotel with several swimming pools, close to the beach, a few steps to the beach, you can join a diving group at the hotel, the room size is OK, each with a private balcony, the waiters are very enthusiastic and responsive, the buffet is not quite in line with Chinese tastes, all are Arabic and European and American tastes, a bit unaccustomed
Original TextTranslation provided by Google
H‍e‍i‍k‍a‍2
November 25, 2024
1. Independent beach resort, all-inclusive, but the food is all white food, alas, not delicious, the only thing is that there is shrimp one night, which is ok, but not delicious at other times, Chinese stomach can't get used to it, the only Chinese restaurant needs to be booked in advance to enter 2. The hotel has an independent beach and sea area for snorkeling, which is pretty good, overall OK 3. Basically considered a foreigner, stayed for 4 days, and didn't see a single East Asian face👀 4. The bedding in the room is very poor, the sheets are pilling
Original TextTranslation provided by Google

Services & Amenities

6 Outdoor swimming pools
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
4 Restaurants
Meeting Room
Children's Playground
Water Park
Kids' Club
4 Restaurants
Dues Main Restaurant
Style: Buffet
Cuisine: International, Mediterranean
Open for: Breakfast, Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Ambience: Family-friendly
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-10:00
Om Ali
Style: A la carte
Cuisine: Local
Open for: Dinner
Ambience: Family-friendly, Traditional
Tiger Lilly
Style: A la carte
Cuisine: Chinese
Open for: Dinner
Ambience: Modern, Romantic
Dining options: Reservations available
Mama Mia
Style: A la carte
Cuisine: Italian
Open for: Dinner
Ambience: Modern, Romantic
Dining options: Reservations available
More Amenities
Internet
6 Swimming pools
Outdoor swimming pool 1Free
Outdoor swimming pool 2Free
Outdoor swimming pool 3Free
Outdoor swimming pool 4Free
Outdoor swimming pool 5Free
Outdoor swimming pool 6Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: 04:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2014
  • Renovated: 2023
  • Number of Rooms: 589
With a stay at Jasmine Palace Resort & Spa in Hurghada, you'll be 4.5 mi (7.2 km) from Senzo Mall and 11.9 mi (19.2 km) from Al Mina Mosque. This beach hotel is 12.2 mi (19.6 km) from Marina Hurghada and 13.9 mi (22.4 km) from Hurghada City Center.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 8 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Dunes, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Hurghada? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 547 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as laptop-compatible safes and electric kettles.

Frequently Asked Questions

What are the check-in and check-out times at Jasmine Palace Resort & Spa?

The check-in time at Jasmine Palace Resort & Spa is 14:00-23:00 and the check-out time is 12:00.

What amenities and services does Jasmine Palace Resort & Spa have?

Jasmine Palace Resort & Spa has the following amenities and services: Shuttle Bus Service.

Does Jasmine Palace Resort & Spa have a swimming pool?

Yes, Jasmine Palace Resort & Spa has a pool.

Are pets allowed at Jasmine Palace Resort & Spa?

Unfortunately, pets are not allowed at Jasmine Palace Resort & Spa.

How much does it cost to stay at Jasmine Palace Resort & Spa?

Prices at Jasmine Palace Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Jasmine Palace Resort & Spa?

Hurghada International Airport is the closest airport to Jasmine Palace Resort & Spa, and it is about 25 mins from hotel by car (16.0 km).

What is the cancellation policy for Jasmine Palace Resort & Spa?

The cancellation policy for Jasmine Palace Resort & Spa varies depending on the type of room and booking conditions.

About This Property

Nearest AirportHurghada Airport
Distance to Airport16.53KM
Average Price FromNZD297
Hotel Star Rating5