Bellagio Beach Resort & Spa

Guest Service 24-Hour room service Free wireless internet access Complimentary use of hotel bicycle Laundry service Tour & excursions Spa Semi open & outdoor restaurant Poolside bar Car parking Swimming pool/ Jacuzzi Public computer Disable rooms & Interconnecting rooms 24 Hour security

The staff have been very helpful. To name just a few of the staff that made our holiday great. The Lobby Bar, Amr was brilliant, nothing was too much trouble. Mohamed Ali from the pool bar was most helpful. Mr Mina from the Toucan Bar was very helpful.

So, this is a review of the hotel, but will start with the holiday as a whole.... Flight was ok, easyJet ran out of cards to fill in on the plane, so half the plane got through customs 30 minutes before the other half. The airport itself is a joke, full of angry men barking orders at everyone including women and children. Make sure you take a pen, they WILL NOT lend you one. Transfer there  was a death ride, got told multiple times to wear seatbelts only to find they had been chopped off on most seats. Transfer back was great.  At the hotel check in was fairly smooth, we were a family of 4 with 2 adult children, so 2 rooms. We were shown to our rooms which were superior sea view rooms.... Sadly this wasn't the case. The rooms were a poor standard, old and tired, missing curtains, no batteries in the TV or air con remote controls, cracks in tiles, dirty bedding and pillows. It was however 10pm, so we just went to bed.  We had the lovely guest relations team asked at the pool what we thought of the room the following morning, we told Safy and Mustafa (Who were both excellent) and they offered to move us. We ended up in the main building above the pool in 2 rooms that were next to each other, and much better decorated.  The hotel in general is a real mix... Some parts are nice and look clean and modern, other areas look a bit tired but they are carrying out lots of work to improve this. Food was generally ok, breakfast not so good for us but lunch and evening were fairly good.  The main pool was nice and warm, very busy and noisy... Music pumping out from 10am till 5pm which our daughters loved.  The sales guys around the pool were a bit of a nightmare... You couldn't just have 30 minutes peace without someone disturbing you. Even if you were asleep they would wake you up to try and sell you something.  Beach wasnt the best, could be nice but isn't at the moment. Sand is there one minute gone the next. Boulders and rubble everywhere and the sea wasn't really enticing to swim in. The most annoying thing was that the pool staff were reserving beds for people. this was really unfair, even at 7.30am most the beds were "reserved" by people willing to pay the pool staff. Ironic there is a big sign next to the hut with the pool rules, reserving beds is not allowed. We refused and found them to be very unfriendly, so probably in hindsight just pay them their commission and take the beds.  The Jazz bar was strange, wonderful room and well furnished but no jazz that we ever saw (or heard) and the occasional football game on. I would say better to change it to a sports bar as the downstairs bar already feels more jazz like.  The coffee bar on the ground floor is excellent, open 24 hours a day, great freshly made coffee and a selection of desserts. Staff in there were really friendly.  The entertainment team worked hard and were all great, good fun to talk to and made the trip much better than it would have been without them. Massive thanks to Maxim

Fantastic atmosphere.Clean room.The staff was awesome and aways smiling 😃. The food is arranged for anyone. The hotel also offered excursion of any type. With huge pleasure will back again. Thank you very much for the attitude dear people.

My vacation in Bellagio was super )),,, I really enjoyed everything,,room,,beach ,,pool ,,service ,,food ,,restaurants,,,Animation team activities (they are so nice )),, hotel staff are so nice With special thanks to Mr / Mostafa manager of guest relations ,,,& Safy . Wishing to come soon again ))

The staff at this hotel are extremely friendly and helpful. Food is non stop if you wish, including drinks, both soft and alcohol. The main disappointment for this hotel is the building / accommodation. The building has several major defects, with sections of the exterior falling off and missing windows. H & S risk. The land on either side, one side you have a building site and the other is a dumping ground. Our room was extremely poor and in major need for a refurbishment. Cracked floor tiles, old sanitary wear, missing light switches and rotten door frames. Fortunately we were only at the hotel for a very limited time. I agree with other comments that this hotel is most definitely not a 5 star hotel. But the exceptional staff deserve a high praise and thank you.

The room was very inviting and beds were comfortable, lovely stay. The facilities were well working and clean every day. The animation team were lovely and always entertaining in the evenings, never failed to interact with everyone and made everyone feel invited. I miss this experience every day.

I come on holiday with my mom for our first ever holibobs together!! Absolute amazing holiday! Beautiful hotel to stay in, very clean, amazing staff! If you don’t want to venture out, you have everything within the resort. The staff are great, you can have a laugh with all of them which made the experience a lot better. Animation team are brilliant! Love that they get crowd involved. Something for all ages… stretching.. Zumba.. aqua pool.. even a different club every evening for the younguns! 💃🕺🏻 Food was actually a lot better than I expected. I’ve met some amazing people and life long friends! Highly recommend coming here ❤️