Sunrise Crystal Bay Resort -Grand Select Reviews

very good

The price/performance ratio is quite high. The twin room I booked is probably sold out, and we were upgraded to a family room. The resort is very big, but friends who are traveling with us feel that it takes too long to walk. This is not the hotel's problem, but the friend's problem. If you are the kind of person who likes to play in the hotel, it is still very comfortable to live in this kind of all-inclusive resort. We didn’t play the other rides much, because our friends thought it was too far away from their dive shop, so we moved to the old hotel on the street after staying for two nights🙄

A well-equipped resort hotel, with its own water park and private beach, and many in-house restaurants to choose from. I changed from a superior room to a sea view room, but found little difference. The overall feeling is still great, and there are different activities organized every day.

It’s okay, including meals

Our stay was perfect. All the staff was super friendly and helpful. The a la carte restaurant Mangal was the best highlight for our evenings. Thanks to chef Mohammed Ibrahim and all the staff there. All the other a la carte restaurants are bad, but staff is trying their best to make you enjoy your meals. The staff deserves the best rating for this review I am writing they made our stay much better then expected. The junior suite with seaview is amazing I recommend this room. The main restaurant only the breakfast is perfect, the lunch, dinner is very bad. Best to eat snacks at Yades at the beach. The Oasis beach bar Mohammed Derar is super super nice great service. Really all of the staff deserves a big appreciation. The animation team is sleeping need some training and experience. The shows are super short and very boring. There is no music in the beach only 3 songs for the whole day.

Great hotel, staff was amazing they went above and beyond to make our stay exceptional. Food was so delicious and so many varieties. Zachariah the assistant front desk manager provided a great customer service, the chef on the grill station, the housekeeping manager,Adam in the restaurant and the beach team were so friendly and helpful. Highly recommend and we will be back again.

All good. Nothing to complain.

The hotel was nice - rooms were basic but the amenities were good. I liked the variety of food available which always tasted fresh. Sometimes felt the food was similar between restaurants. The kids areas need more work and more things available as the play area is outdoors and very basic and some of the events are in the evening when kids are asleep.

Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fish and jelly fish to enter the lagoon.) nice shisha bar (not all inclusive but very worth the money!) souvenir shop. childfriendly animators. it was my second stay at this hotel and i recommend highly.

Only one resturant had great food Mangal with chief Mohamad was amazing. All other resturants did not have great food. Front manager Shareef and staff were very nice.

I would not recommend this place due to the behavior of staff at checkout. I had accidentally left one pool towel at the pool and did not have the pool card to return. The check out staff did not believe my account and charged me 15$ for a pool towel. It was just a horrible experience.

If you are looking to spend the best time in Hurghada, Sunrise Crystal Bay is the place to go. Food is great, lots of options that would suit every palate. We were a family of 11 people and we always had something to do. kids friendly activities were great. I would like to specifically mention the amazing care and support of Ahmed Youness who accommodated my requests during our 6 days stay. Mr Ali and Ashraf from Guest relations have the best attitude and conflict resolution skills with very happy manners.

It was a great vacation, the atmosphere was excellent, the receptionist staff were friendly and helpful and upgrade our room from standard to deluxe, and the rooms were clean and comfortable also there were a lot of activities on the beach and pool, the food in the main restaurant provided a low variety and quality of food but the a la cart restaurants were amazing my recommendation Elia, mangal and Indian restaurants The snacks in the beach restaurant was delicious and tasty (yades) also the animation team was so kind, joyful and helpful finally overall the accommodation was very good special thanks to mr.mazen the head of indian restaurant for his advice and helping us to establish the best a la carte restaurants

It was a great vacation, the atmosphere was excellent, the receptionist staff were friendly and helpful and upgrade our room from standard to deluxe, and the rooms were clean and comfortable also there were a lot of activities on the beach and pool, the food in the main restaurant provided a low variety and quality of food but the a la cart restaurants were amazing my recommendation Elia, mangal and Indian restaurants The snacks in the beach restaurant was delicious and tasty (yades) also the animation team was so kind, joyful and helpful finally, overall the accommodation was very good special thanks to mr.mazen the head of indian restaurant for his advice and helping us to select the best a la carte restaurants.