Eagles Downtown Zahabia Resort & Aqua Park

Too bad service Too bad guest relation Too bad recaptions and resturants air conditions Too bad juices Food is avarage Animation is bad Cost is good They are counting breath of you Every food every juice every thing If you want to save money go but be ready for above comments

Lovely hotel ,3 pools …pool with slides, Kids pool and then another family area with pool. We had to move rooms as we had no hot water … but they moved us no problem. The outside areas are lovely … bars around the pools … the only suggestion would be to have nibbles and also ice has to be available … the beach bar no ice at all again this is a no brainer. The food needs overhauling by a chef … hot food generally not hot enough. No chips for kids .. no burgers … the menu needs changing and the cooks need training from a chef The quality of the food needs a lot of improvement… many guests not happy one said it was a culinary catastrophe, a lot started eating out. When you get there you are given a coloured wrist band and the staff will see you are a new arrival. I saw new arrival guests get approached by on site staff selling , massages,nail and beauty makeovers,trips,and ice creams … as many as 5 approaches in 10 minutes. In 5* hotels these people are at stations around the hotel and when guests are ready they go to these stations .. they don’t get hounded …the massage guy approached me 3-4 times a day. Some of the trips need vetting The service was ok and all the staff was friendly … the animation team need new outfits .. I couldn’t really see what they did to be fair .. no games to get people involved. Overall it was a nice stay .. but there is a lot to work on .. I hope they will see this honest review and make changes … it could be a 4-5* but it will only be a 3* if they don’t make changes

nice ！