Xiaoxiaoyigeyanxuesheng
February 3, 2024
The corner of the bathroom in the room was dirty, and there was a bad smell in the corridor. The hotel charged extravagantly when checking out, and the service attitude from the hotel front desk staff to the hotel manager was extremely poor. One manager even made rude comments and pushed people around. Customers, when asking questions, the front desk was all over the place, their words were vague, and they were unable to explain their purchase details multiple times. The hotel's actions seriously violated the Consumer Rights Protection Act.
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