Guest User
September 27, 2023
The facilities are very old, the service attitude is not good, except that the location of the hotel is OK, there is no advantage. I came to Horgos to inspect the project. After checking in for one day, I wanted to extend the Ctrip room for one day and it became more than 200. The front desk processed 160. Ctrip's greed is very ugly. At 3:30 in the morning of the second day, someone knocked on the door, but it was not opened. Another person came and said he was a staff member and wanted to check my ID card. He said that the system showed that I was a foreigner. The police station called to verify the information, but it turned out that the front desk made a mistake. They knocked on the door at 3:30 in the morning. I really ****** passed by in my heart. I don’t know how the front desk staff of the hotel work.
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