Hotel Korgos Ganzhao

How can I explain it? They made us pay 45 yuan for the stain without any reason. It's not about the money, but I feel it's unfair. It's obviously an old stain. We came back a little late and didn't have time to check the sheets.

There is a slight smell, maybe it is disinfectant water. There is a small pool in the back and several mosquitoes were found in the room. The price is very competitive. It is a big hotel with such a glorious history in Horgos River.

After staying in this hotel for three days, I have a deep understanding of the following: the decoration of the room is very old, there are unknown bugs crawling around on the floor and bed. The mosquitoes were flying around on the lower floors. I couldn't sleep in the middle of the night because of the bites. My face and body were all covered with mosquito bites. I reported it to the front desk, but they didn't deal with it actively. The security guard gave me half a plate of mosquito coils, but it didn't work. On the morning of the first night, my friend went to Kazakhstan, and I stayed in the hotel to wait for her. As a result, the security guard didn't knock on the door, but rushed into the room by swiping the room card. It was really speechless! The next day, I reported the mosquito bites to the front desk at night. The front desk said that there were mosquitoes on the lower floors, and they didn't actively deal with it. (In fact, there are electric mosquito coils at the front desk, but they are not available for guests to use). On the third day, as my friend who went to Kazakhstan had not returned yet, I stayed one more night. I strongly suggested that the mosquitoes bite too much and asked to change rooms. I was extremely reluctant (they used the excuse that there were no rooms and delayed until three in the afternoon before they agreed) but we moved to the third floor. One night on the third floor was even more thrilling. The mosquitoes were gone, but in the middle of the night, strange noises could be heard every ten to twenty minutes, rustling. At first I thought it was a mouse 🐭, but I looked for the source of the sound in the room, but found nothing. I was terrified, and wondered if someone had tampered with the door of the room. I opened the door and saw no one in the corridor. My fear ❤️ suddenly increased, and I spent the whole night in extreme fear amid the constant rustling sound. When checking out, I reported my experience that night to the front desk, but they just smiled and denied the existence of rats. However, they smiled and did not respond to the rustling sounds, nor did they apologize. I give this first bad review to Horgos Ganzhao Hotel. It's just that the front desk clerk is smiling but doesn't address the issues of positive customer response.

1. When I checked in and entered the bathroom, I saw dead insects on the floor. Even if there were a lot of insects there, it was impossible for their bodies to remain on the floor. Then when I wanted to use the shower head to flush away the bodies, I found that there was a lot of dirt in the sewer, and I didn't want to take a shower there at all. 2. The air conditioner in the room might be a bit broken. Anyway, it was not cool at all. The chocolate melted directly in the room with the air conditioner at 16 degrees. However, the air conditioner in my parents' room was still usable. 3. I woke up in the morning and saw bugs on my bedding and on the bed next to me. I felt uncomfortable thinking that I might share the same bedding with bugs at night.

The room is old and poor, the bed is very very hard, and most importantly, they evade taxes. When you leave in the morning, they say the invoice will be issued in the afternoon and the invoice issuer will be at work. After they cheat you, they will not issue you an invoice.

The room was nothing special except that it was big. The lighting is dim, the facilities are old, the service is average, there is no elevator in the hotel, and no one helps with the luggage when going upstairs. I stayed in Xinjiang for 8 nights. It was the first time I had to pay a deposit when booking a room online. The check-out the next day was also very thorough, taking at least 10 minutes to check each room.