Hotels Near Rivenbark & Roper Antiques in Huntsville

AnJalesa at the front desk was wonderful! From the moment I checked in, she made the experience seamless and welcoming. Her professionalism and warm demeanor made me feel right at home. She went above and beyond to ensure that all my needs were met, offering helpful recommendations and quickly addressing any questions I had. It’s clear that she takes great pride in providing exceptional customer service. Thanks to AnJalesa, my stay at Hilton was even more enjoyable. I’ll definitely be back!

If you’re traveling by yourself or one other person, this is a nice budget option for sure. The staff was very friendly, the room was good, the bed was comfy. No breakfast, no problem. Here’s the problem I had: I booked a suite with a bedroom and a foldout couch and living area. They swapped my room for a WAY smaller one at the very last minute, after I confirmed my reservation by phone a day prior. My friend and I had to sleep in the same bed together. We laughed it off, and that was not a big deal. Nor did I make a stink at the front desk, that wouldn’t have helped. I had a friendly and professional chat with the woman at the desk, and she said that’s basically all they had. So I got stuck with it, then brushed it off and lived with it, as anyone probably should. Another whole room would’ve been excessive, we didn’t really need that, but we were way less comfortable. They shouldn’t have switched our room on us like that. The room we got was cheaper than what we reserved, and they gave us zero recourse, but we’re nice guys. We’re low-budget guys, but that’s a low-level scam. So we’re just not going to stay at Sonesta Suites hotels anymore after this. We’re experienced travelers for our jobs, and we only go back to places that don’t pull this kind of stuff. In all fairness, they told me that the place was under construction, and that was the reason why we got a small room. That’s not the point. They had my phone number and email address, and could’ve given me advance warning. Just 30 seconds, a voicemail or quick email. That’s shady man. We stayed there for just one night, but what if you the reader are planning on staying a week? That could easily amount to a bigger problem, for more than one person. There’s a pretty decent-looking Drury Inn & Suites closer to downtown, just far enough from the highway to be quiet. I’ll check that place out next time I’m in Huntsville. For all you budget travelers out there, Sonesta Suites - Exchange Park is very safe, but not quiet due to the ongoing construction on the hotel. We had guys banging on the outside window with hammers at 9AM. Mornin’ y’all, we didn’t object, we just got up and ate our food. If you book a room with more than a bed and a chair, be warned, that’s what we thought we were getting. I have the pictures that Sonesta Suites posted of our room from when we booked the trip. You might not get the same room, but it’s a solid room. The kitchenette was useful, full fridge and freezer, but we could do without a cold-shoulder from the Sonesta corporate office.

We were in town for a family reunion, and our cousin chose this hotel for a bunch of us to stay, plus take over a meeting room for two nights. We play cards, dominoes, spoons , etc. Checking in wasn’t great but it worked out, we thought. We then saw that we had been charged $1200 for two rooms for Friday & Saturday night, one room was charged three extra times. Jocelyn was on the desk when I went down to have it “fixed”. That girl is wonderful, she told me upfront that she knew at her old workplace she knew how to fix it, but she would try and make it right. It took her about 10 minutes and she did it. She also showed me she did it. Later that night I was checking to see if my brother had made it, and checking on his room. When he called to make the reservation he was told he could not have a handicapped room because we were already getting a discount (wow), when I asked Jocelyn about this she apologized and stated she did not know why he was told that. He did in fact have one and she walked me down to it and showed me to make sure it would be ok. Jocelyn was friendly every time my (Entire)family needed anything. You have a great team working there. We never had any issues, and if we did they were fixed pretty quickly. Your breakfast area is great, a nice variety of foods was really good. Thank you all for helping make our stay great!

Great stay. Everyone on staff was friendly and seemed happy to be there. Room was clean fresh and neat. Beds comfortable. Our room location was faced parking lot and quiet. Workout room was small but clean. Breakfast had a lot of options both hot food choices and cold items that you could grab and go. Tables were kept clean. Covid policies in place and most guests were following them wearing masks in breakfast room. I appreciated the option to not have room cleaned and just have towels or other items dropped at room. Masks available if needed and hand sanitizer available in multiple locations. Location was very close as in walking distance to several reasonable restaurants as well as pharmacy. Short drive to US Space & Rocket Center and other attractions.

We had planned to spend one night here before a 6:15 am flight, but a once in a lifetime winter storm resulted in a four night stay. The hotel has a great staff, comfortable and quiet rooms, and a good location for airport travelers. I cannot compliment the staff enough during our stay. One thing that guests should be aware of, the hotel restaurant is only open from 5:00 pm to 9:00 pm due to covid. I had turned in my rental car, so leaving the property for a meal was limited. There were some prepared breakfast items at the front desk. The only other food options is in the concourse food court which is inside the secure area of the airport. A helpful TSA employee suggested we ask for a gate pass from our airline which we did. You can also go through security if you have a boarding pass. The hotel restaurant was good, but we were looking for a little variety since we were stranded for four days. This hotel is a great option if you have an early morning flight and wish to stay at the airport.