Hotels Near Five Points Historic District in Huntsville

This hotel had a very nice breakfast and great coffee was available 24/7. Our king suite was spacious with a walk in shower. The front desk and all of the staff were friendly and helpful. A Chick-fil-A and a Hooters are within walking distance. I would stay here again.

My stay was ok. The breakfast was good. Coffee was available 24/7. The only complaint I have is the very thin window shade. Light shined directly in my face all night. I got very little if any sleep. That is a deal breaker for me.

I was excited to try my first stay at a Hilton Garden Inn in Huntsville. Unfortunately, it will be my only stay at this hotel. Due to my Diamond Member status, I was offered a free upgrade to my room before I arrived! I was excited about it because it never happened before. However, my “upgrade” came with a broken refrigerator and inoperable jacuzzi! And when traveling with items needing to be kept cold, this was unacceptable. The jacuzzi was the “upgrade” but I never got a chance to utilize it. I hoped that by twisting the dials, checking the plugs, and wishing a little bit, that the fridge would be working when I returned from dinner….. it didn’t work. I knew calling the front desk was going to be fun. (Sarcasm!) Approximately 5 minutes earlier, I walked in the front door after dinner and saw the front desk employee sitting on her chair between the office and front desk looking like she couldn’t wait to go home. When I approached the desk, and stood there for a minute, she looked up and I was greeted with a look of “why are you bothering me!” I asked for two waters, which was then met with resentment, because she had to get up (I feel like). I was then met with an interrogation about the waters, and if I had gotten some before at check-in. The whole situation was rude and uncalled for. When I called Michelle at the front desk to talk about the fridge as I now knew it wasn’t working at all, I could tell that I was bothering her (once again). I told her the problem and she stated she would TRY and find someone to fix it. She also asked if it was plugged in… lol. Why would it NOT be plugged in? I then requested a room change, but she said she would find someone first. I told her this was supposed to be an “upgrade” to my original room and that was met with a “whatever sigh” and “I’ll call you back.” I was not pleased with the interaction as I’m sure no one would be. Approximately ten minutes later I received a phone call that no one could be found and I would get a new room. (I believe my original room - No upgrade). “Just come down and I’ll get you new key cards.” When I went to the front desk for the new key cards, I waited patiently off to the side as she dealt with another customer. As she was working she looked over to the side, saw me (and recognized me from the early interaction), rolled her eyes and said “here you go” with an attitude. Again, like I was bothering her. I finally got to my new room, and was able to “relax.” Other issues in this room included the bathroom was dirty, their were reddish-brown stains near the trash can and on the wall (you make up your own mind on that substance), the shower was sub-par with weak pressure, and the light to the thermostat wouldn’t dim. (I finally removed the whole thing from the wall at 0400). The entire stay wasn’t worth it. From the stay itself to the employees, I really expected more from Hilton. Save your points and your money! I’d like mine back!

I cannot express how pleased we were with our stay at this beautiful hotel. We only needed a spot to rest between a long drive home (Florida to Indiana) and Huntsville was the middle point. We arrived at nearly 11pm, and were greeted warmly by the front desk. Check-in was a breeze, and every need was assumed, and assumed correctly. The cleanliness of the hotel, the decor, and room space were all equally impressive. When we woke this morning to enjoy the free breakfast, I was shocked by how many great, healthy options were available (especially at the oatmeal bar!) and how clean the space was. I couldn’t have been prepared though for how absolutely amazing the staff was during our whole stay. Although I haven’t had contact just yet with the lovely lady at the front desk, I truly am inspired to be a kinder, happier person just by the light she shines on others!! She made my heart so happy just hearing her interact with guests and staff alike. This has truly been one of the best experiences staying in any hotel for our family, even if it was only a 12-hour stay! Amazing job, keep up the great work!!

Great stay. Everyone on staff was friendly and seemed happy to be there. Room was clean fresh and neat. Beds comfortable. Our room location was faced parking lot and quiet. Workout room was small but clean. Breakfast had a lot of options both hot food choices and cold items that you could grab and go. Tables were kept clean. Covid policies in place and most guests were following them wearing masks in breakfast room. I appreciated the option to not have room cleaned and just have towels or other items dropped at room. Masks available if needed and hand sanitizer available in multiple locations. Location was very close as in walking distance to several reasonable restaurants as well as pharmacy. Short drive to US Space & Rocket Center and other attractions.

We had planned to spend one night here before a 6:15 am flight, but a once in a lifetime winter storm resulted in a four night stay. The hotel has a great staff, comfortable and quiet rooms, and a good location for airport travelers. I cannot compliment the staff enough during our stay. One thing that guests should be aware of, the hotel restaurant is only open from 5:00 pm to 9:00 pm due to covid. I had turned in my rental car, so leaving the property for a meal was limited. There were some prepared breakfast items at the front desk. The only other food options is in the concourse food court which is inside the secure area of the airport. A helpful TSA employee suggested we ask for a gate pass from our airline which we did. You can also go through security if you have a boarding pass. The hotel restaurant was good, but we were looking for a little variety since we were stranded for four days. This hotel is a great option if you have an early morning flight and wish to stay at the airport.