We checked in and went to the room to find it did not have jacuzzi like it was suppose to. Went back down and the front desk worker was super rude and at one point called me a liar as I was showing her what we reserved. I told her I would take it up with *******. We then got a call in the room that we had 3 choices. Leave on our own, be made to leave, or stay and be charged double. We left and demanded a refund. Worst experience ever.