Guest User
May 19, 2025
Nice welcome from receptionist and the bar area looks well kept, this lures you into thinking that the rest of the hotel will be equally nice, so I paid for my accommodation, collected my key, big mistake! Enter the stairwell and you see all is tired and old, carpets in communal areas such as stairs and landings appeared to be decades old, this gives the traveller a sinking feeling, having just handed over payment. My initial feelings were, unfortunately, correct, big disappointment as I opened the bedroom door. The room was overlooking the busy main street, furniture in bedroom was very tired, bathroom fittings were equally drab. No remote for TV I returned to reception asking for a better and quieter room, this was not an option, so I asked for my money back. Refund was refused, I needed a good night's sleep, so I checked out anyway and then booked in to the Holiday Inn at Huntington Racecourse for only a few £s more. Lesson learnt, read reviews, ideally ask to see the room before committing.