Gwass Hotel (Hunchun Port Street)

Gwass Hotel (Hunchun Port Street) Reviews

Gwass Hotel (Hunchun Port Street)

No.1953 Xin'an Street, Hunchun, ChinaView Hotel Details
Gwass Hotel (Hunchun Port Street)
Gwass Hotel (Hunchun Port Street)Gwass Hotel (Hunchun Port Street)Gwass Hotel (Hunchun Port Street)
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Gwass Hotel (Hunchun Port Street) Guest Reviews

4.8/5
Excellent
42 review
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(42)
Positive reviews(41)
Reviews with photos/video(13)
Clean and tidy(17)
Awesome stay(13)
Awesome rooms(9)
Friendly front desk staff(7)
Convenient parking(5)
Negative reviews(1)
Guest User
Featured Tatami Room
Stayed in Apr 2024
Couples
7 review
3.7/5
Posted on May 3, 2024
It's a bit far from the center, but a taxi from anywhere to anywhere in Hunchun costs 5 yuan, so it's not a problem. Breakfast at a nearby hotel is good. The rooms are spacious. When leaving, they gave us 2 cans of cola for the trip. The main and only negative is that water flows from the bathtub and floods 30% of the living room, so it is impossible to walk around the room barefoot or in socks.
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. The hotel has seasonal activities recently, and we look forward to your participation! We welcome you to stay again!
MengxiangfeiyangF
Cozy Standard Room
Stayed in May 2024
Solo travelers
37 review
5.0/5
Outstanding
Posted on May 20, 2024
The hotel has a good location, very close to the European Street attractions. Parking is free and convenient. The room is clean and comfortable. The front desk staff is friendly. The hotel has its own dining room downstairs where you can order food. The dishes are delicious. A satisfactory stay. Five-star praise!
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Response from Property: Dear customer, thank you very much for your positive review and 5-star rating. Your satisfaction and loyalty are the most important assets of our hotel. We will continue to work hard to improve service quality and provide you with a more warm and comfortable accommodation experience. welcome next time!
nnastyauu
Cozy Standard Room
Stayed in Apr 2024
Couples
17 review
4.7/5
Amazing
Posted on Apr 6, 2024
Excellent clean hotel, this is not the first time we have stayed. A little away from the shopping street, but quiet.
Original TextTranslated by Google
Response from Property: We are very glad that you have given our hotel a good review. We thank you for your affirmation and wish you a pleasant journey.
Guest User
Cozy Standard Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The hotel is very cozy and there is a light fragrance as soon as you enter! I care about cleanliness when traveling with my family. What reassures me is that the toiletries in the hotel are disposable, clean and free! I have stayed in so many hotels and few have smart toilets! The service is also enthusiastic and I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your careful review. We are deeply honored. Your satisfaction and support give us the motivation to move forward. We look forward to your visit again. We will provide you with better service and comfortable accommodation experience.
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 12, 2024
The hotel front desk staff is warm, thoughtful and patient. The room is clean, the bed is comfortable and the sleep quality is good. The location is good. The restaurant is clean and the food is delicious. There is a parking space for self-driving.
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Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 12, 2024
The front desk staff are friendly, patient and considerate, the room is clean and the food is delicious.
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Angela Zhang0
Deluxe Queen Room
Stayed in Oct 2023
Couples
4 review
2.0/5
Posted on Oct 17, 2023
Facilities: There is only one place to charge your mobile phone by the bedside, and the router is plugged into the other one. Two people can only charge it interchangeably. And the water heater is leaking. There are windows but the curtains must be drawn, otherwise you can see clearly from the other side. Hygiene: It seems that the stockings left by the previous tenant were placed under the water heater and were not taken away, nor did the guest room staff. Environment: The location is okay, and it's very convenient to go everywhere. The only thing is that the next door is too noisy. I stayed up until 3 a.m. and then got up at 6 a.m. The sound insulation is too poor and it's hard to have a good rest. Service: Overall, the most satisfactory thing is the service. Both the front desk and guest room staff are very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear customer, hello! We are very sorry to bring you a bad stay experience. There was some negligence when opening the new store. We will strengthen the management of our staff so that such mistakes will not happen again. At the same time, thank you for your affirmation of the front desk service. The warm service attitude is our basic standard. We will continue to maintain it and look forward to your visit. Visit and patronize again!
Anonymous User
Business Standard Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 3, 2024
The boss is very enthusiastic and the bed is very comfortable. It is worth recommending!
Original TextTranslated by Google
Response from Property: Thank you for your good comments about our hotel. We are very happy to provide you with a comfortable stay.
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 27, 2024
It is worth recommending. I would mainly like to praise the staff. They are super nice and have a really good attitude, without any impatience!
Original TextTranslated by Google
Response from Property: We are very glad that you have given our hotel a good review. We thank you for your affirmation and wish you a pleasant journey.
Guest User
Cozy Standard Room
Stayed in Mar 2024
Business travelers
71 review
5.0/5
Outstanding
Posted on Mar 17, 2024
This is my first time staying at this hotel in Hunchun. It’s a very good choice. Overall it’s very good. It’s clean and sanitary. It’s a nice hotel with thoughtful service, complete facilities and warm service. It’s really good.
Original TextTranslated by Google
Response from Property: We are very pleased that you reviewed our hotel. We thank you for your affirmation and wish you a pleasant journey.
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The water heater is not very powerful. There is not enough hot water for one person to take a shower. Everything else is good.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and appreciation of our hotel. Your positive evaluation is the best encouragement for our work. We will pay more attention to details and service quality to provide you with a warm and comfortable accommodation experience.
Guest User
Stayed in Feb 2024
Other
0 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Parking in the hotel is quite convenient, the rooms are large, and the bath towels and towels are disposable. This detail is very well done to prevent the towels from being dirty. The front desk staff are very friendly
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your positive review and 5-star rating. Your satisfaction and loyalty are the most important assets of our hotel. We will continue to work hard to improve service quality and provide you with a more warm and comfortable accommodation experience. welcome next time!
Guest User
Stayed in Dec 2023
Other
0 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Very clean, the hotel facilities are very complete, the environment is also very good, the transportation is also convenient, the service is very good, I will stay here next time
Original TextTranslated by Google
Response from Property: Thank you for your good comments on our hotel. We are very happy to provide you with a comfortable accommodation experience and look forward to your next visit!
Guest User
Cozy Standard Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Good environment, clean, disposable towels and bath towels are good
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and appreciation of our hotel. Your positive evaluation is the best encouragement for our work. We will pay more attention to details and service quality to provide you with a warm and comfortable accommodation experience.
Guest User
Stayed in Oct 2023
Other
0 review
4.0/5
Very Good
Posted on Oct 29, 2023
Hunchun is not big, the location is good, parking is convenient, the accommodation is just average, worthy of the price, the breakfast is cold
Original TextTranslated by Google
Response from Property: Thank you for your support and affirmation of our hotel. We will work harder to provide better service. Our breakfast is from 7 to 9 o'clock!