Guest User
July 23, 2024
I really don't know how Ctrip allowed such a hotel to join. This hotel is like a dead pig that is not afraid of boiling water. It has a lot of bad reviews, but it just refuses to change. I booked it without listening to the reviews, but when I arrived at around 11pm, they said the elevator was broken. Couldn't they inform us in advance that the elevator was broken? Are you afraid of losing your business? Because it was too late, I had to stay here. The environment was terrible, ugly, and disgusting. The room was too unhygienic, with poor facilities and a smell. All rooms had the oldest electric water heaters. After one person took a shower, you had to wait for half a day before the second person could take a shower. The phone number of all the rooms could not be reached by the front desk. The front desk said that the compensation was 80 yuan, and asked to add WeChat to refund. WeChat deleted it within a day. They did not keep their promises and were not trustworthy.
Facilities: Old
Hygiene: Poor
Environment: Ugly
Service: Poor
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