Guest User
October 7, 2024
I checked in at the front desk at almost two o'clock in the afternoon and was told that there were no clean rooms and I had to wait. I asked, "Don't you want to check in at two o'clock in the afternoon?" The answer was, "Some guests are unwilling to check out early and there are no available rooms." This means that if the guest does not check out, he will come later. Are the guests waiting all the time? After completing the check-in, a double room was arranged on the sixth floor. When I went up, I found that the room was occupied! ! ! It's been a long time since we met. It's been more than 30 years since we met. It was the first time we met. After informing the front desk, we arranged to move to the fifth floor. I couldn't bear it! We booked a family room and a double room for two nights respectively. The itinerary was clear and clear. When we came back the next night, we found that the room card was invalid and we could not enter the room. The guest opposite told us that this room was arranged for him and another group of guests. Go in Later, we found that there were other people's belongings (our belongings), and one group of guests' belongings were placed directly at our door. We went downstairs and responded again, telling me that my stay was to be extended and that I couldn't be contacted by phone. See you soon again. It was written on the itinerary. Two nights later, anyone can understand (a small book is fine), so you called me? Haha, I haven’t received a call from my cell phone all day long. This is a shirking of responsibility. I’ve accepted it. Don’t live here. I’m not guilty. I have to lie down in the room after taking a shower. Two groups of guests came in to watch. Hey, I’ll go! ! !
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