Vienna Classic Hotel (Hulun Buir Railway Station)

Vienna Classic Hotel (Hulun Buir Railway Station) Reviews

Vienna Classic Hotel (Hulun Buir Railway Station)

Hexi 2nd Street (East of Tiexin Building), Hailar, Hulunbuir, Inner Mongolia, ChinaView Hotel Details
Vienna Classic Hotel (Hulun Buir Railway Station)
Vienna Classic Hotel (Hulun Buir Railway Station)Vienna Classic Hotel (Hulun Buir Railway Station)Vienna Classic Hotel (Hulun Buir Railway Station)
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Vienna Classic Hotel (Hulun Buir Railway Station) Guest Reviews

4.2/5
283 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(283)
Positive reviews(262)
Reviews with photos/video(27)
Awesome rooms(51)
Classy environment(23)
Easy to get around(18)
Friendly front desk staff(18)
Convenient location(15)
Large rooms(14)
Many dining options(8)
Close to train station(8)
Negative reviews(20)
Ching Sun
Business Double Room
Stayed in Dec 2023
Travel with friends
32 review
3.5/5
Posted on Dec 26, 2023
Reception don't know her duty.
Guest User
Standard Room (2 beds)
Stayed in Jul 2024
Travel with friends
1 review
2.7/5
Posted on Jul 16, 2024
If there are more than 4 people in the elevator, it will be reported as overweight! Very inconvenient to get up and down
Original TextTranslated by Google
Response from Property: Hello! We are very sorry for the inconvenience caused to you. Recently, due to the tourist season, there will be more passengers and heavier luggage, so there will be fewer people and overweight people. We apologize for the inconvenience and welcome you next time!
Guest User
Standard Single Room
Stayed in Jan 2024
Other
25 review
5.0/5
Outstanding
Posted on Jan 13, 2024
The room is very large, the sofa has three seats, and the bathroom is very clean. The heating temperature is also very comfortable, not too hot (personal feeling), and the hotel's heaters are decorated with baffles, which is very child-friendly.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for staying at our hotel and giving us your comments. Every section of our hotel is working hard to provide more meticulous and timely services to every guest. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality services. We look forward to your visit again!
Guest User
Business Room (2 beds)
Stayed in Jun 2024
Travel with friends
38 review
1.0/5
Posted on Jun 30, 2024
Staying at the Vienna Hotel is the worst, worst, worst time ever. The only negative review I have ever given after staying at a hotel: I would like to remind those who have not checked in to check whether the towels are clean before entering the room, and take photos quickly, otherwise, I will wait for you. When you check out, they ask you to pay 30 yuan for compensation (it costs 18 yuan for two towels online). They want to defraud you 30 yuan, and there is no negotiation. After the scam, I contacted them and ignored them. Angry and angry.
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Response from Property: Dear guests: Hello! First of all, thank you for choosing Vienna Zhihao Hotel. The linens in the hotel are all customized and different from what you see online. If there are minor stains, the front desk will not call you to ask for compensation. Special oil stains are large Except for the stains on the area, thank you again for choosing Vienna Hotel and welcome you to visit us next time!
hhphhp
Standard Room (2 beds)
Stayed in Jun 2024
Travel with friends
11 review
2.7/5
Posted on Jun 28, 2024
The facilities are relatively old, the breakfast is not very good, and the service is average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Hexieshehui999
Standard Single Room
Stayed in Apr 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Vienna is as good as ever! The waiter warmly welcomed me when I checked in this time. They upgraded my room and guided me through the check-in process. They asked me about my health because the weather was cold. I was really touched again. In the future, as long as I can find Vienna in a city, I will check in without hesitation!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Standard Single Room
Stayed in Sep 2023
Couples
28 review
5.0/5
Outstanding
Posted on Sep 8, 2023
The room is clean and tidy, the facilities are new, the service attitude is particularly friendly, the price is reasonable, and I will continue to stay in your hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for staying at our hotel and giving us your comments. Every section of our hotel is working hard to provide more meticulous and timely services to every guest. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality services. We look forward to your visit again!
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Family
76 review
5.0/5
Outstanding
Posted on Mar 11, 2024
This is a very clean hotel with good service, great value for money and a different breakfast every day.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Hotel will be the warmest and most unique one in your memory! Wish you well!
Huoxi
Standard Room (2 beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The front desk is warm and polite, the room is spacious and bright, and the location is convenient for travel. I stay here every time I go on a business trip. Although the breakfast is simple, it tastes good.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to learn from your message that you have such a good impression. I hope you can continue to pay attention to Vienna Hotel in the future and tell us more about your feelings and experiences during your stay. I warmly look forward to your visit again!
Chunanshenbuhai
Standard Room (2 beds)
Stayed in Feb 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 19, 2024
I was impressed by the accommodation experience this time! The environment of the hotel is very beautiful, with green trees and fresh air, which makes people feel very comfortable. The design of the room is also unique and full of artistic sense, which makes the stay very special. The service of the hotel is also very good, the staff is warm and thoughtful, and always meets the needs of guests in time. In short, this stay is a very unforgettable experience, and I hope to have the opportunity to come again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Hotel will be the warmest and most unique one in your memory! Wish you well!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The location is good, in a living area close to the East Station. The environment of the guest rooms and the front desk is good. It is convenient to eat and play nearby. There is also a small park nearby. The service of the ladies at the front desk is very good. It is very comfortable to live in. The room is also very clean and tidy. Two pillows are also prepared, which is a very detailed point. The price is also quite reasonable, cost-effective!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice of the hotel! The hotel advocates "heart service". We will gradually find ways to provide guests with faster and better services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your next visit!
Wutongluo123
Standard Single Room
Stayed in Jan 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The front desk service is very warm and thoughtful, and it makes you feel at home! The hotel front desk upgraded the room for free when you checked in. The room is clean and tidy, with complete facilities and sufficient heating. Because it is not close to the main street, it is very quiet. The hotel is conveniently located and parking is also convenient. I highly recommend everyone to stay in this hotel when they come to Hailar.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for staying at our hotel and giving us your comments. Every section of our hotel is working hard to provide more meticulous and timely services to every guest. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality services. We look forward to your visit again!
Guest User
Standard Room (2 beds)
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The hotel environment is very quiet and comfortable, the accommodation experience is good, the service is thoughtful, the room is spacious and warm, clean and hygienic, it is the first choice for business trips
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for staying at our hotel and giving us your comments. Every section of our hotel is working hard to provide more meticulous and timely services to every guest. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality services. We look forward to your visit again!
Anonymous User
Standard Single Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The service attitude is good, the hygiene details are well handled, the indoor facilities are complete, the indoor temperature is comfortable, the details of the interior layout and hygiene are well handled, it is worth recommending to stay.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for staying at our hotel and giving us your comments. Every section of our hotel is working hard to provide more meticulous and timely services to every guest. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality services. We look forward to your visit again!
Guest User
Standard Single Room
Stayed in Jun 2023
Business travelers
30 review
5.0/5
Outstanding
Posted on Jun 11, 2023
Very satisfied, free upgrade with window, very cost-effective, surrounding leisure, food, accommodation and transportation are relatively convenient! Hotel service is very good! ! ! The hygiene is very good, and the bed is very comfortable! !
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for staying at our hotel and giving us your comments. Every section of our hotel is working hard to provide more meticulous and timely services to every guest. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality services. We look forward to your visit again!