Xana Hotelle Hotel (Hulunbuir Hailar Zhongyangdajie)

1. The shower was leaking, so I couldn't take a shower at all. 2. There were a lot of flying insects in the bathroom, probably because the sewer was not cleaned properly, and the room was very musty. There was a lot of garbage on the carpet in the elevator and corridor. 3. There were small white garbage on it. 4. I booked two rooms in total, 700 per room. At this price, the hygiene is really worrying. I saw a lot of bad reviews. The person in charge of the hotel really needs to take a good look. 5. Most of the paper towels in the restaurant during breakfast were empty. I have never made a serious comment in so many years. It is really bad.

There was a weird smell in the room, which made me feel dizzy. The towels were very dirty and you could tell they were not washed. The service attitude was also bad. It was my first time here, and they were very impatient when I asked about something I didn't understand. It was a very, very bad experience. I will never stay in this brand of hotel again.

The service is considerate and the environment is elegant. I am very satisfied with my stay at Xi'an Hotel!

The room is bright, clean, comfortable, the room temperature is great, the bathroom is separated into wet and dry areas, a very good hotel

The front desk lady, Zhihuishu, has a good service attitude and is very enthusiastic. The hotel room is also very clean and tidy.

The hotel environment is very good, clean and sanitary. The hotel is new, the room is very good and I am particularly satisfied with it. The hotel staff are also very kind and the service is very thoughtful. Thank you.