TIAN XIN HOTEL

I booked a hotel for my parents. I saw free parking on the page, and the description didn't say anything else. But when they arrived, they were told it would cost 40 yuan. The hair dryer didn't work and they couldn't find a replacement after searching for a long time. My parents were not very happy.

The sanitary environment was worrying: there were hairs on the bed, and the cleaning staff even claimed that it had been cleaned. I had no choice but to ask to change rooms, but I saw 2 rooms, and they were almost the same! There are blood stains on the walls in the room,🤮. Environment: There are no lights in the corridor at night, so there is potential for violence. Service: We were traveling and booked for two days in a row. We went out to play in the morning on the first day and asked them to clean it up for us. However, we came back at 4 pm and it was still intact. We were thirsty at the time, so we asked the cleaning staff to get 2 bottles of water. The manager came over a minute later and said, "There are 2 bottles of water in the room a day. If you take more, you will have to pay!" We retorted, "Your room hasn't been cleaned yet, how can you get 2 bottles of water a day?" The manager immediately softened his attitude and said he would clean it for us. Since we were too tired and wanted to take a nap before going to dinner, we didn't let them clean it and only ordered new ones. Slippers and toiletries. The most annoying thing is that before checking out today, we called and told us that we wanted to delay our check-out for half an hour so that we could have a meal first and then pick up our luggage. The front desk firmly said no, and half the day's room fee would be charged if we exceeded the check-out time by one minute! hehe! When checking out, the front desk asked me to give them a good review. Where do you want it to come from? Let your manager see for yourself, what kind of praise it is!