Guest User
August 19, 2024
The room is spacious, with a bathtub and shower, and the towels, bath linens and bedding are clean and tidy. This one was better during this trip, but the customer service staff were unpleasant and rude. I went back to the hotel to take a shower at 11:30 in the evening, but there was no hot water. I tried to turn the red button on the water heater, but it still didn't work. Then I tried to turn the blue button (see the picture, there is no pipe there) and a lot of yellow sewage spewed out, which even splashed on my clothes. , called the front desk, the housekeeping staff brought the maintenance man, and then said that we did not turn on the red button and it was dirty. Then the customer service staff told us "Don't move it." It was really speechless. I called the front desk to tell the matter and told the manager to talk to us, but no one contacted us until we checked out. I didn't want to worry about it anymore. But it made me feel bad and ruined the good mood of the game.
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