Guest User
October 1, 2023
The room is “okay” for the price. They have a tv in room for nothing, no connection to channels; a very small tv in fact. The shower room gets flooded with water when taking a shower. Room service is not there at all, you have to ask them to change linen, clean your room or clear the dustbin etc etc.. here is the worst part of this place. The service of the staff is real bad, no smile on the faces, no greetings like good morning or good afternoon, the downstairs restaurant staffs are very rude, i have witnessed 2 days other customers being treated unprofessionally. The service staffs have no passion whatsoever. They just doing their for money i guess, the management here really need to look at their service staff and train them properly, not a slightest smile on their faces while they serve you, i took 2 breakfast downstairs, even after breakfast i said thank you no reaction to their dull faces. Overall poor experience, not coming back for sure, anyone whos reading this review i am not recommending this place at all as you can get way better places in hulhu male for the same prices, management of Express Inn if you see this review please train your staffs to be more professional and passionate about their work.