Mouyizhonghei、
July 5, 2023
I booked a hotel with Ctrip. When I arrived, they said it was fully booked and they wanted to take me to a hotel next door to check in! I didn't pay attention when I made the reservation with Ctrip. It defaulted to one person, but when I arrived at the store, I was asked to pay the price difference for three people. One of them was four years old, and a ten-year-old child had to pay the price difference of US$425! ** I have seen people rip off customers, but I have never seen people rip off customers like this. Moreover, they did not agree with the hotel’s arrangement to go to the hotel next door and refused to refund the money. I had no choice but to admit my defeat, so I booked a hotel at H78 for $145 for four people, no extra charge required, free breakfast, and free airport transfer!
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