Manyue International Hotel (Huizhou Zhongkai TCL Technology Building) Reviews

Response from Property: 【❤Intelligent Facilities❤】Dear guests, thank you for your presence. We sincerely thank you for your love and recognition of us. We are touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Wish you all the best!

Response from Property: Dear guest, hello! Thank you for choosing to stay at Huizhou Manyue International Hotel and taking the time to comment on our hotel. We are deeply sorry for the unpleasant stay experience you have! Regarding your feedback on the yellow water problem, after verification, the hotel closed the main valve of the tap water for repair due to a broken water pipe. When the water is supplied again, the huge water pressure will flush the deposited impurities out of the water pipe, causing the water to become yellow as shown in the picture you took. Generally, you only need to turn on the faucet switch and let the tap water run for about 10 to 20 minutes to drain the remaining water in the water pipe and restore the water quality to its original clarity and cleanliness. We will share every valuable suggestion you mentioned with the hotel management, discover deficiencies from the subtleties, maintain the good aspects, and improve the deficiencies. We always pursue to create a perfect stay experience for guests! We sincerely look forward to your visit again!

Response from Property: 【❤Intimate service, warm experience❤】Dear guests: Hello. Thank you for choosing to stay and giving feedback. We are sorry that we failed to bring you a satisfactory stay experience. We are deeply sorry. There is a gym and indoor swimming pool on the third floor of the hotel. You can use it for free with your room card, without any limit on the number of times. If you have any questions during your stay, you can call the front desk. The front desk is online 24 hours a day to serve you and solve your problems as soon as possible. Regarding the fruit plate issue you raised, we have reported it to the housekeeping department. In the future, the fruit plates will be strictly screened to prevent the occurrence of this problem. Regarding the water output problem, we have tested the water pressure and there is no problem. It may be the peak period when other users use water at the same time, so the water volume will be relatively small. You can report it to the front desk when you come to check in later. The water pressure will be relatively larger for you to arrange for a lower floor; each of our rooms is equipped with a washing machine! It is for the convenience of every guest, so that they don't have to wait in line in the laundry room for laundry. We will report the problems you report to the management. We will find and improve the deficiencies from the subtleties. We always pursue to create a perfect stay experience for guests. I believe you will have a brand new stay experience next time you stay. We will continue to uphold the service concept of doing things attentively and serving attentively, so that you can feel the warmth of home when staying at Manyue International Hotel. We look forward to your visit again to review our progress and wish you a happy day!

Response from Property: 【❤Intelligent Robot❤】Dear guests, thank you for choosing and staying at Manyue International Hotel (TCL Technology Building, Zhongkai, Huizhou). We are very sorry that we failed to give you a very satisfactory stay experience. Your valuable opinions are very important to us. We will optimize the guest room facilities and equipment to make the customer stay experience more convenient and comfortable. Regarding the geographical location, next time you come to Huizhou, if you stay in Jiangbei area, we have a branch of Manyue (Manyue Lanting Hotel Jiangbei Municipal Government Branch), if it is the West Lake Scenic Area, we have a branch of Manyue (Manyue Garden Hotel Huizhou West Lake Branch), if it is Zhongkai area, please continue to choose our store, we will continue to work hard to make customers' stay experience better and better. Wish you all the best!

Response from Property: 【❤Intimate Private Butler Service❤】Dear guest: I am sorry that I failed to bring you a satisfactory stay experience. Regarding the sound insulation problem you reported, I would like to explain to you that all doors and windows of the hotel are made of double-layer soundproof glass. If you encounter external disturbances, the windows can be closed and the noise is not so loud. If you still feel that the noise is loud, it is recommended that you stay in our garden bed room next to the inner courtyard, which is quieter. Regarding the hygiene problem you mentioned. I am very sorry. Because there are many new employees after the Spring Festival, their business skills need to be improved. We will report this problem to the room manager to strengthen the hygiene service of the room. If you have any problems with your stay, you can call our duty manager: 17688320919 to help you solve the problem. We attach great importance to the guests' stay experience. What we flatter is customer first. As everyone said, we will not sleep if the service is not good. Welcome to go home for supervision and inspection!

Response from Property: ❤Free parking❤Dear guests: Hello, thank you very much for taking the time to give us such a detailed review. Thank you for your all-round experience. Every perfect compliment makes us happy. We want to give you the most passionate heart and the warmest service. Manyue International Hotel will continue to develop and grow, transform the environment, and upgrade facilities. We sincerely look forward to your visit again in the near future. I wish you a pleasant journey and a happy life.

Response from Property: 【❤Intelligent Facilities❤】Dear guests, thank you for your presence. We sincerely thank you for your love and recognition of us. We are touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Wish you all the best!

Response from Property: 【❤Intelligent Facilities❤】Dear guests, thank you for your presence. We sincerely thank you for your love and recognition of us. We are touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Wish you all the best!

Response from Property: 【❤Intelligent Voice Guest Control❤】Dear guest, thank you for choosing Manyue. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your Manyue journey easy, pleasant and smooth. We look forward to your visit again to experience the different style of Manyue. Wish you all the best!

Response from Property: Dear guest: We are sorry that we were not able to bring you a satisfactory stay. Regarding your feedback on the room issues, we have notified the room manager as soon as possible. The room manager will re-evaluate and train the room aunt today on the room making process. About you We will share every valuable suggestion mentioned with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for our guests! We sincerely look forward to your visit again!

Response from Property: ❤A good place for shopping❤Dear guests: Hello! Thank you for choosing Manyue International Hotel! What you want when you travel is comfort. How can we not try our best to meet your wishes? Because this is also our wish. I hope you can give us more suggestions. I hope every guest who comes to Manyue will be happy!

Response from Property: 【❤Intelligent Facilities❤】Dear guests, thank you for your presence. We sincerely thank you for your love and recognition of us. We are touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Wish you all the best!