Guest User
October 20, 2024
The room setting is very average, the toilet is broken and is sold for use by outsiders. It has no star standard. The four stars really need to be re-evaluated! I checked in at around 8pm on October 18th and left at 8am on the 19th the next day. The sink was still blocked and the water was running slowly. The service is not great, but everyone seems to be arrogant. When I left, I deliberately left a phone number for the tall male waiter at the front desk, hoping that the hotel would give me an explanation. As of 3 pm on the 20th the next day, he still ignored me! Does a strong background mean you’re awesome? ! If you don’t take service seriously, then no one will need to go!
When leaving, the little male waiter at the front desk actually knew that the toilet in the room was broken. He immediately changed his story and said that the waiter checked and said "the toilet is broken!". He overestimated the customer's ability. Your hotel's toilet water was not supplied. , no matter how hard I pressed it, it was useless. Besides, I had to collect water to flush the toilet by myself. I really felt like I was back before liberation overnight! The room price is 386 yuan. Is this how Huizhou Hotel receives customers? !
It’s impossible not to complain 👎. The hotel’s attitude is not good and there is no willingness to solve the problem. Then we can only rely on the platform! The video cannot be uploaded, but there is evidence and legal rights will be safeguarded!
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