Ahao Garden Hotel (Huizhou Huiyang High Speed Railway Station Store) Reviews
Ahao Garden Hotel (Huizhou Huiyang High Speed Railway Station Store)
Danshui Town/Huiyang Railway Station, HuizhouView Hotel Details
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Ahao Garden Hotel (Huizhou Huiyang High Speed Railway Station Store) Guest Reviews
4.6/5
Very Good
535 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(535)
Positive reviews(506)
Reviews with photos/video(32)
Classy environment(48)
Friendly front desk staff(34)
Easy to get around(30)
Convenient parking(26)
Stayed multiple times(7)
Close to train station(5)
Convenient for shopping(5)
Highly recommended(1)
Negative reviews(29)
Guest User
Hotel Room
Stayed in Mar 2024
Couples
5 review
Posted on Apr 15, 2024
The service was extremely poor. I promised that there would be no need for cleaning and not to disturb my rest. In the afternoon, I kept knocking on the door repeatedly and disrupting my rest. The waiter seemed confused and said he didn’t need to be there all the time, okay? ah?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! After the hotel staff received the cleaning notice from you to extend your stay, the aunt knocked on the door to clean it for you. Then you told the aunt to come back later, so the aunt knocked on the door again later in the afternoon to ask. If you need anything during your stay, you can directly call the front desk number. Just press "0" lightly! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Elegant Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Jan 2024
Solo travelers
6 review
Posted on Mar 13, 2024
I can't praise the hotel's cleanliness. There were other people's long hair on the hotel towel. Secondly, I checked in late that day and was very tired. I thought about setting an alarm clock during the day and went to check out when the room time came. Unexpectedly, I didn't check out in the afternoon. When it was time to check out the room, he started urging me to come down and check out. He didn't care about anything else, just told me how much I would be charged for overtime, and then hung up. I really felt that the attitude was quite bad. I will not come back again in the future, so be safe!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Hotel Room
Stayed in Jan 2024
Family
16 review
Posted on Apr 10, 2024
It's too shabby... Although the service attitude is very good, it can't stand up to such bad conditions.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Elegant Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Jan 2024
Other
1 review
Posted on Feb 25, 2024
The soundproofing is very poor, the sound of the TV next door can be heard clearly
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Sunshine Hotel Room
Stayed in Jun 2023
Business travelers
7 review
Posted on Jul 9, 2023
Service: There is a front desk with no bangs and a big mouth. The attitude of the front desk is very poor. She has a stern face and speaks like someone owes her, and her tone is also very arrogant. It sounds very uncomfortable. The room is also very noisy. It's dirty and not breathable
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Mahjong Suite (Hotel Provides Self-Service Laundry)
Stayed in Dec 2022
Travel with friends
2 review
Posted on Jan 3, 2023
There's nothing to say about this hotel. It's absolutely perfect. There are two holes so big. How can I sleep? The heating is turned on for a long time, and it's cold. The bed is too small. The mahjong floor and chairs are full of betel nut juice. I've never stayed in such a hotel. Poor hotel, I'm really speechless, it's difficult to turn around in the bathroom, it's so small, relying on the defense
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. When you checked in, you have been informed about the maintenance problem of the room. You said it was acceptable, and then checked in after confirming with you several times. We also promised that there will be other rooms for you as soon as possible. Waiting in the room, but you were lying on the bed when the room was changed, and you were asked to pay for cleaning and we changed the bedding, but you were unwilling. As a high-risk professional lady is also very hard at the moment of the epidemic, and the hotel is struggling to make ends meet, I hope you understand. We will pay attention to your valuable opinions, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Smart Elegant Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Aug 2022
Couples
6 review
Posted on Oct 3, 2022
I hope the hotel can pay more attention to the hygiene of the bedding! The most outrageous thing is that the bed cover still has blood stains! I apologized to the front desk, and I didn’t take the initiative to investigate this matter. Later, I asked if I had changed the bed sheet and quilt cover because I confirmed that I was not injured. The hotel replied that it might be because my sister caught the blood in her hands, um. , That's it, I didn't say that I would check what's going on and give the tenant an answer. I have been told to do the cleaning at 3:00, and knocked on the door of the guest room at 2:20. After opening the door, I looked at the big sister with a dazed face and said hello. If I don’t say a word, I have to bring a garbage bag and a mop to come in. I won’t do it in the future Will come again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Hotel Room
Stayed in Jul 2022
Solo travelers
1 review
Outstanding
Posted on Aug 30, 2022
The hotel is so comfortable, the environment is very good, the layout is also very good, I really like it15
Original TextTranslated by Google
Response from Property: Dear family, there are thousands of languages in the world, and silent words are the most touching. Thank you very much for your praise of Yahao. We will continue to work hard to live up to your praise and make Yahao better. Thank you again for your affirmation of Yahao, love you❤
Suijingsuifeng
Hotel Room
Stayed in May 2022
Business travelers
21 review
Outstanding
Posted on Jun 27, 2022
The sanitation of the hotel is very good, very clean, and the facilities are relatively new. The front desk staff No. 15 has a good attitude and is very enthusiastic. It is basically certain that I will live here when I come to Huizhou for business trips.
Original TextTranslated by Google
Response from Property: Dear family, thank you very much for choosing to stay at Yahao Garden Hotel among many hotels, and thank you for your 5-point praise. It is our great honor to receive your affirmation. Yahao Garden Hotel is located on the Danshui Overpass. The hotel is a fully intelligent room! And it is only 3 kilometers away from the South High-speed Railway Station, with convenient transportation, and there are various large supermarkets and various night snacks and bars around, providing all kinds of leisure and entertainment. Looking forward to your coming home again, we can still bring you joy! I sincerely wish you a lot of money and happy every day
Guest User
Smart Elegant Charm Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Mar 2022
Other
1 review
Outstanding
Posted on Apr 19, 2022
I stayed in this hotel temporarily. When I came in, the young lady greeted me very warmly. There is a small shop next to me and I can bring you what I want to eat. The room is clean and tidy, and the environment looks very comfortable. This is the price I have stayed at. Affordable and high-end hotel, the sound insulation effect is very good, and the sleep is very comfortable.
Original TextTranslated by Google
Response from Property: Dear family, thank you very much for your recognition of our hotel. It will give you a pleasant experience. We are also happy from the bottom of our heart. With your company and recognition, we will do better. Every city will always have The reason why people miss it, every season has unforgettable scenery, every hotel has their sweet and warm memories, I hope Yahao will be your unique memory, I look forward to seeing you when you come home often~~ We will make persistent efforts Live up to your praise. Thank you again for your affirmation of the hotel, look forward to your visit again, and wish you a pleasant trip!
Guest User
Smart Elegant Charm Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Mar 2022
Couples
1 review
Outstanding
Posted on Apr 19, 2022
Not bad, very comfortable to live in, and the environment is not bad
Original TextTranslated by Google
Response from Property: Dear guest officer, I am very happy that you choose to stay in this hotel and give us a good review. The high-quality environment and equipment are equipped with the best you, value-added services, value-added services, free parking lot, free snacks and candies in the early stage of operation, and the lobby can also be borrowed Reading books and Tao Zhi sentiment, I look forward to your next stay will have a different experience, Xiaoya here on behalf of the whole family of Yahao Garden Hotel wish you a happy life!
Guest User
Hotel Room
Stayed in Jul 2022
Couples
1 review
Posted on Sep 1, 2022
Early in the morning, the walkie-talkie of the sanitation aunt woke people up. After the sanitation, the door was closed and it was loud again, and people were not allowed to rest. The school is noisy, but the hotel is still noisy
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Elegant Charm Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Mar 2022
Travel with friends
1 review
Outstanding
Posted on Apr 21, 2022
Trustworthy hotel is the first choice for future stay
Original TextTranslated by Google
Response from Property: Dear family, thank you very much for your recognition of our hotel. It will give you a pleasant experience. We are also happy from the bottom of our heart. With your company and recognition, we will do better. Every city will always have The reason why people miss it, every season has unforgettable scenery, every hotel has their sweet and warm memories, I hope Yahao will be your unique memory, I look forward to seeing you when you come home often~~ We will make persistent efforts Live up to your praise. Thank you again for your affirmation of the hotel, look forward to your visit again, and wish you a pleasant trip!
Anonymous User
Smart Elegant Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Jun 2022
Business travelers
1 review
Posted on Jul 25, 2022
The equipment has been aging, and I feel that many of the equipment have been aging. Xiao Ai did not respond to her screams. She kept sneezing when she first checked in. She told the hotel staff that it was only necessary to clean it once. When it first opened, it was indeed a smart hotel. , the environment is good, but now it really doesn't work
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Smart Elegant Twin Room (Hotel Provides Self-Service Laundry)
Stayed in Jun 2022
Family
3 review
Posted on Jul 22, 2022
I was really speechless. I ordered a double bed and found that it was different from the picture. I thought it was the wrong room, so I called, but the boss picked it up (the staff told me later) that you couldn’t live in love, so you can’t come down and retire. It's not the first time I've stayed at this hotel. I've stayed here every time I went to Huizhou before, because I was very tired and didn't want to toss, so I ignored it. A young lady at the front desk called to apologize. , I'm sorry, it's our boss, maybe I'm a little bad, give us soft drinks, I don't want it, I like this lady's service 👍, I also know that the room fee I paid is not high, so I don't say anything good Good service, you can't give poor service before, I hope everyone chooses the hotel carefully
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!