Vienna International Hotel (Huizhou Digital Park Guangtai Road) Reviews
Vienna International Hotel (Huizhou Digital Park Guangtai Road)
No.8 Guangtai Road, Hui'ao Avenue, Huinan Hi-tech Technology Industrial Park, Huizhou, ChinaView Hotel Details
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Vienna International Hotel (Huizhou Digital Park Guangtai Road) Guest Reviews
4.7/5
Amazing
808 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(808)
Positive reviews(792)
Reviews with photos/video(60)
Delicious breakfast(81)
Classy environment(74)
Awesome amenities(54)
Friendly front desk staff(50)
Perfect for business trips(27)
Many amenities(21)
Convenient parking(20)
Well decorated(13)
Negative reviews(16)
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 1, 2024
Good.
Guest User
Superior Double Room
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 26, 2023
This hotel is new to Vienna and has complete facilities and equipment. The hotel has a gym and a laundry room that can be used 24 hours a day, which is very conscientious. The location of the hotel is very good. It’s only ten minutes away from Jinshan Lake Park. Overall it’s very good. Front desk 09 is very professional. Thumbs up👍
Original TextTranslated by Google
Response from Property: Seeing your five-point praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Vienna among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate service, so that you can stay in an unfamiliar city. You can also feel the warmth. Vienna provides a fourth space for travelers on the road to relax and rest. I hope that Xiaowei will accompany you on every journey and bring unexpected touches to your life.
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 11, 2023
This hotel's environmental sanitation service attitude is very good in all aspects. The service is in place. The room gives people a sense of comfort and is not depressing. The lighting is very good. The bathroom is clean and sanitary. There is no odor. It is very comfortable to stay. It is worth ordering. Great, since the flight time is relatively early, breakfast starts early, there are many varieties, and it is very delicious. I will come again next time
Original TextTranslated by Google
Response from Property: Seeing your five-point praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Vienna among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate service, so that you can stay in an unfamiliar city. You can also feel the warmth. Vienna provides a fourth space for travelers on the road to relax and rest. I hope that Xiaowei will accompany you on every journey and bring unexpected touches to your life.
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 21, 2024
09The service is very good. I will come again next time. The facilities and equipment are complete.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, the hotel is located in the center of the bustling Digital Park. It is surrounded by everything to eat, drink and have fun, and transportation is very convenient. Recently, the hotel has also added many different themed room types. We have launched many preferential activities so that you who pursue excellence will feel as comfortable and convenient as at home even when you are traveling. Satisfaction only has a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
1 review
2.0/5
Posted on Jan 10, 2024
The air conditioner was not turned on, but the air outlet kept making noise. It was very noisy. People reported that the problem could not be solved that night. They could not change rooms and could not provide earplugs. I reported it to the front desk early the next morning, but it was not solved that day, and there was no call to inform me or any solution. When I went back to the hotel in the evening, the ringing still kept ringing. The front desk said they would ask the engineering manager to handle it, but no one was there. This is the service level and attitude in Vienna now. ?
Original TextTranslated by Google
Response from Property: Dear guest, we will rectify the problem you raised immediately. The service quality of the hotel has been improving. We are very sorry that you were not satisfied with your stay this time. We are deeply sorry for this. Please allow us to collectively bend 90 degrees to offer you our apologies. Please rest assured that you will be satisfied next time you come to stay.
Guest User
Business Double Room
Stayed in Jan 2024
Business travelers
1 review
2.5/5
Posted on Jan 19, 2024
The sheets in the room were not changed in time and were changed after multiple reminders. The breakfast was very poor and there were very few types of fruits.
Original TextTranslated by Google
Response from Property: Dear guest, we will rectify the problem you raised immediately. The service quality of the hotel has been improving. We are very sorry that you were not satisfied with your stay this time. We are deeply sorry for this. Please allow us to collectively bend 90 degrees to offer you our apologies. Please rest assured that you will be satisfied next time you come to stay.
Anonymous User
Business Room (2 beds)
Stayed in Dec 2023
Business travelers
2 review
2.0/5
Posted on Dec 2, 2023
They didn't tell me not to bring breakfast when they had breakfast, but they charged for it after check-out, and there was nothing to eat, not even porridge.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. The service quality of the hotel has been improving. I am very sorry that this stay did not satisfy you. We are deeply sorry for not being able to satisfy you. Please allow us to collectively bend 90 degrees to offer you our apologies. Please rest assured that you will be satisfied next time you come to stay.
Guest User
Superior Double Room
Stayed in Nov 2023
Other
2 review
1.5/5
Posted on Nov 26, 2023
When I go out, I always stay at the Vienna International Hotel. Think about it, hotels with the word "international" are not much different. Moreover, the hotel just opened this year. After checking in yesterday, I felt like I had fallen into a trap. It was said to be a business king bed. The room, facilities, environment, service, and breakfast, which is said to be 38 yuan, are a mess. I really can't praise it. This is the worst experience I have ever had when staying at the Vienna International Hotel. It is impossible for this kind of hotel to meet international hotel standards...
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. The service quality of the hotel has been improving. I am very sorry that this stay did not satisfy you. We are deeply sorry for not being able to satisfy you. Please allow us to collectively bend 90 degrees to offer you our apologies. Please rest assured that you will be satisfied next time you come to stay.
Guest User
Executive Suite
Stayed in Sep 2023
Business travelers
7 review
1.5/5
Posted on Sep 24, 2023
I didn't want to post it originally, but it seems that only by posting it can the service quality be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. The service quality of the hotel has been improving. I am very sorry that this stay did not satisfy you. We are deeply sorry for not being able to satisfy you. Please allow us to collectively bend 90 degrees to offer you our apologies. Please rest assured that you will be satisfied next time you come to stay.
Anonymous User
Business Room (2 beds)
Stayed in Aug 2023
Family
22 review
2.2/5
Posted on Aug 22, 2023
I booked two rooms with five children and was given four portions of breakfast. KFC asked the front desk if they could give me another portion, but they disagreed and said that the buffet breakfast will only be available tomorrow after the opening. Today, the catering is done outside. Is it so closed after the opening? Humanized❌❌
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. We have informed the relevant departments about the specific situation, and we are truly sorry. Our hotel has now opened a buffet restaurant with rich and varied breakfast varieties. If you come to check in next time, you can contact us in advance and we will give you a free breakfast. We also hope that you will give us a chance to apologize. We are deeply sorry that you were not satisfied with your stay this time. Please allow us to collectively bend 90 degrees to offer you our apologies, and please rest assured that you will be satisfied next time you come to stay!
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
18 review
1.0/5
Posted on Jan 8, 2024
08The service is very poor
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. The service quality of the hotel has been improving there. We are very sorry that you were not satisfied with your stay this time. We are deeply sorry for this. Please allow us to collectively bend 90 degrees to offer you our apologies. Please rest assured that you will be satisfied next time you come to stay.
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
9 review
2.2/5
Posted on Nov 24, 2023
Very poor service attitude!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. The service quality of the hotel has been improving. I am very sorry that this stay did not satisfy you. We are deeply sorry for not being able to satisfy you. Please allow us to collectively bend 90 degrees to offer you our apologies. Please rest assured that you will be satisfied next time you come to stay.
Guest User
Business Room (2 beds)
Stayed in Oct 2023
Business travelers
20 review
1.0/5
Posted on Oct 14, 2023
Very dissatisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. The service quality of the hotel has been improving. I am very sorry that this stay did not satisfy you. We are deeply sorry for not being able to satisfy you. Please allow us to collectively bend 90 degrees to offer you our apologies. Please rest assured that you will be satisfied next time you come to stay.
Guest User
Executive 2-bed Room
Stayed in Aug 2023
Business travelers
1 review
1.0/5
Posted on Aug 31, 2023
Average, very noisy
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. We are very sorry that this stay did not satisfy you. We are deeply sorry that we did not satisfy you. Please allow us to collectively bend 90 degrees to offer you our apologies, and please rest assured that you will be satisfied next time you come to stay!