West Lake Garden Hotel Reviews
West Lake Garden Hotel
No.10 Huancheng West 2nd Road, Huizhou, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
West Lake Garden Hotel Guest Reviews
4.7/5
Outstanding
1568 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(1568)
Positive reviews(1552)
Reviews with photos/video(361)
Great location(103)
Convenient for shopping(86)
Delicious breakfast(70)
Friendly front desk staff(43)
Secluded lake view(37)
Perfect for kids(26)
Nice toiletries(15)
Negative reviews(16)
monstergal
Deluxe Room - Lake-View (2 beds)
Stayed in May 2024
Friends
9 review
Posted on May 20, 2024
Location is very good as close to shops and scenic spot. Rooms have nice view of the famous West Lake. Clean and spacious. Value for money.
Response from Property: Dear guest,We are truly grateful for your positive review. It's wonderful to know that you found our location so convenient, being close to shops and the beautiful scenic spot of West Lake. We strive to offer rooms with great views, and we're glad you were able to enjoy the sight of the famous lake. The cleanliness and spaciousness of our rooms are aspects we take great pride in maintaining. We also aim to provide good value for money, and your recognition of this is much appreciated.Thank you again for your kind words, and we look forward to welcoming you back in the future.Best regards,
Guest User
Superior City-view Twin Room
Stayed in May 2024
Family
14 review
Great
Posted on Jun 3, 2024
Room size is OK. Beds are good enough. Across westlake. Lobby has good coffee and tea refreshments. Abut small for lobby
Response from Property: Dear Guest,Thank you for your feedback. Glad you liked the room size and beds. Sorry about the small lobby. Looking to improve. Hope to see you again.Best regards,
Lim fu hwa
Superior City-view Double Room
Stayed in Apr 2024
Couples
27 review
Outstanding
Posted on Apr 17, 2024
It is a very nice hotel, very near to west lake, just infront of the west lake east door (dongdamen), it is also beside the walking street of Huizhou commercial pedestrian street, a lot of shopping. The room is big, renovation also new, it was an old hotel took over by a new company. Buffet Breakfast is very nice too. Lobby got free coffee and tea everytime welcome us back.
Response from Property: Thank you so much for your wonderful feedback! We are delighted to hear that you had a pleasant stay at our hotel. We take pride in providing a great experience for our guests, and your kind words motivate us to keep up the good work. We look forward to welcoming you back in the future.
Guest User
Deluxe Room - Lake-View (2 beds)
Stayed in Apr 2024
Couples
3 review
Very Good
Posted on Apr 10, 2024
Very good location. Nice to have evening walk of west lake after dinner since the entrance is just opposite to the hotel
Response from Property: Dear customer, thank you for your kind comment. We are delighted to hear that you appreciate the location of our hotel. The fact that you can enjoy an evening walk by the beautiful West Lake after dinner is truly a wonderful advantage.We look forward to welcoming you back again in the future.
Guest User
Deluxe Lake-view Queen Room
Stayed in Dec 2023
Business travelers
1 review
Posted on Dec 28, 2023
Very bad central air conditioning, the weather is hot and preset warm Aircon which hardly to sleep well. Very bad experience we never attempted previously
Response from Property: Dear guest, thank you for your comments. We are very sorry to have caused you trouble. We will reflect on and improve our services. We hope you will come again and give us a chance to apologize.
TY
Guestroom - 4-Person Occupancy, Lake-View
Stayed in Mar 2024
Friends
6 review
Outstanding
Posted on Mar 8, 2024
Superb service. All request fulfilled.
Response from Property: Thank you for your recognition! I'm happy to help you. If you have any other needs, feel free to let me know and I'll do my best to assist you.
Anonymous User
Deluxe Room - Lake-View (2 beds)
Stayed in Nov 2023
Solo travelers
2 review
Very Good
Posted on Nov 20, 2023
Great location. Value for the money, closed to everything.
Response from Property: Thank you very much for choosing WESTLAKE GARDEN HOTEL and for your recognitian of our services. We really appreciate you taking the time to shre you feelings with us. We look forward to seeing you again at the beautiful WestLake.
Guest User
Superior City-view Double Room
Stayed in Jan 2023
Business travelers
7 review
Outstanding
Posted on Apr 9, 2023
OKOKOK OK OKOKOK OK OKOKOK OK OKOKOK OK OKOKOK OK OKOKOK OK OKOKOK OK
Guest User
Deluxe Lake-view Queen Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 25, 2024
Very happy stay experience. We are a family trip. First, the price-performance ratio is very high. Second, the service staff is good. They are polite and take the initiative to greet me. They also gave my child a small duck toy. I said that I was bitten by many mosquitoes when I went to West Lake. They also gave me Fengyoujing, which is very beautiful and smells good. I will come again next time!
Original TextTranslated by Google
Anonymous User
Deluxe Lake-view Queen Room
Stayed in Jun 2024
Family
29 review
Amazing
Posted on Jun 24, 2024
The hotel is in a great location, with West Lake just outside. You can see West Lake from your room. The rooftop bar is very comfortable at night, and you can see the entire West Lake. The hotel service is very good, give it a thumbs up.
Original TextTranslated by Google
Guest User
Business Room - Lake-View (Double bed)
Stayed in Jun 2024
Business travelers
15 review
Posted on Jun 21, 2024
The hotel room is pretty good, the only drawback is that I took a sip of the milk for breakfast and I didn't dare to drink it anymore because it had a sour taste and felt a bit spoiled.
Original TextTranslated by Google
查理
Superior City-view Twin Room
Stayed in Jun 2024
Family
18 review
Amazing
Posted on Jun 29, 2024
The Huizhou Internet Celebrity Check-in Wall is located in the parking lot of this hotel. It is troublesome that anyone can enter when parking. It would be more friendly to guests if it is only open to guests. 
The location of the hotel is very good, just opposite the West Lake. There are commercial streets and shopping malls nearby. It is very convenient for eating and shopping.
The three-dimensional parking lot is a bit troublesome, but the security guard responsible for directing parking is very nice and patient.
For the price of the hotel, there are no problems with the facilities and health staff services. They are all good. 
Original TextTranslated by Google
Sunflowers
Superior City-view Twin Room
Stayed in Jun 2024
Family
3 review
Very Good
Posted on Jun 10, 2024
The location is excellent and isolated from Meicai Street, opposite the entrance to West Lake. Breakfast was outstanding. The disadvantages are that there is no Hong Kong TV station and there is no restaurant in the hotel to serve dinner at night. There is no food in the mall next door.
Original TextTranslated by Google
Guest User
Deluxe Room - Lake-View (2 beds)
Stayed in Jun 2024
Family
8 review
Amazing
Posted on Jun 10, 2024
The room is clean and the service is good. The West Lake view is beautiful. The rooftop bar is nice and you can see the whole view of West Lake. It is about 400 meters away from West Lake East Intercity Station and opposite the main entrance of West Lake. The location is very good.
Original TextTranslated by Google
Jaych_
City-view Queen Room
Stayed in May 2024
Business travelers
37 review
Outstanding
Posted on May 29, 2024
I stay here every time I come to Huizhou. It has the most fitness equipment among all the hotels I have stayed in. Recently, a new bar opened on the top floor. I didn’t go up this time, but I will try it next time I come.
Original TextTranslated by Google
