Wangpisi
August 8, 2022
1. Room facilities: Very poor! The air conditioner is directly above the toilet door. At 27 degrees Celsius, it started dripping heavily. It started dripping on both sides and on the shoulders when entering and exiting the toilet. After repairs, it was changed to dripping in the middle and on the top of the head. The air conditioner was no longer turned on at the back.
2. Room hygiene: Very poor! There were insect carcasses in the door cracks, the floor was dusty, and even the tables, chairs and beds were dirty. I understood why this hotel had a low rating on Ctrip. It was just a fact.
3. Hotel service: Very speechless! If the air conditioner is dripping, the hotel will not consider changing rooms and call someone to repair the air conditioner. This is ok no problem. but! The maintenance staff didn't knock on the door, just shouted once and then swiped the card in. My friend and I were shocked. What right does the front desk have to give the maintenance staff the room card to swipe the guest's room?
4. Location: It is said to be a sea view room, but I don’t know if what I see is the sea. If the 12th floor is not high enough to see it, then there is no need to label a sea view room. You can write an architectural observation room.
5. Suggestion from passing guests: When booking a room, you still have to trust the star rating on the platform. There is a reason for the low rating. A friend who is not particular about it said that this is the simplest room she has ever stayed in. The experience is extremely poor, friends check in with caution.
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