Bringing the elderly and children, I came all the way. I waited until two o’clock in the afternoon and there was no reception. WeChat asked the customer service and ignored them. At the beginning, I said that I must check out before 12 o’clock. I waited until 2 o’clock in the afternoon and did not give the hotel room password. Wechat reminders were of no avail. It was almost three o’clock before I checked in. I went in and saw that the two aunts were still cleaning. They were really speechless. The interior of the hotel was still quite clean. There were constructions around and there was a lot of noise. There were a few mosquitoes, but The air conditioner is turned on and there is no problem. The room is very new, but the mattress is not flattering, it is crunchy, a bit broken, and not very strong. The health service staff only took care of it for one day, and no one took care of it the next day. The water heater was not bad. The air conditioner is very new, the overall accommodation experience is poor, and the service is not in place. From check-in to departure, I haven't seen customer service. Is it the latest service mode? Miss customer service added WeChat, she loves to answer, she doesn't answer the phone, and WeChat doesn't like to reply, two days is 2000 yuan, I don't know the good point, at least I will come again next time, I won't choose to watch the sea dolphins! ! !
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