Huidong Migratory Bird Villa Bali Resort Hotel

The room is very big and comprehensive. The receptionist is really nice. He helped us pick up and drop off even at night. He also provided breakfast. There are many shops nearby. It is very convenient to buy things. You can stay here if you go to the airport

The main theme of the whole process is to suffer. Suffer. Suffer! When I made the reservation, I asked if there was a hot spring, a swimming pool, and whether I could cook. They said yes! I was almost there, so I called them to inquire. I clearly said I hadn’t arrived yet, just almost. Then they went out to wait for me. They said they had been waiting for me for a long time and kept blaming me. I called and texted again... Ah... You haven’t arrived yet. Hey, didn’t we say we’ve been waiting for you for a long time. It’ll take another seven or eight minutes! Can you explain it clearly? Contact us when you arrive. Hang up. Don’t even know who the guest is. So rude! There wasn't even a bottle of water when we arrived at the hotel. Later they asked for water to be brought to us. The booking information said that the hotel will open in 2020, but that's not the case at all. It's a lie. The facilities are old, at least ten years old, and dirty. The shower faucet fell down by itself and almost hit my foot. They charge for karaoke, even the singing boxes of street vendors charge money! We brought food to cook, but we couldn't use the microwave, gas stove, and range hood. It was clearly written that the facilities were available. Well...that's not all. Here comes the point! ! ! They said there would be a pool of hot spring water. But after the water was put in, it was cold. At most 20 degrees. Then I called to ask. They said it can only be put in the pool at sitting height. If you put the water too high, it will definitely not be hot. What the hell! The pool water only got hot after half of it was filled... Then they told us not to fill it any more. If we fill it any more, they would charge us. They said the pool water was not given to us in the first place. It was given to us but we had to pay for it. The room price we booked was too cheap and we had to pay more to get the hot spring... Oh my God! I don’t want to say anything! I was planning to go swimming, but after taking a look, I decided not to. It was awful. Really awful. The breakfast that was agreed upon was not delivered at 10 o'clock. At 9 o'clock, they sent me a message asking me if I wanted it. I called them and asked why the breakfast was not delivered. They asked me if it was included in my order. It was as if I had cheated them of the breakfast. In the end, the fruit that I redeemed with points was not delivered either. It was really disgusting. It was really disgusting. I would never come here even if they killed me. I would never come here even if it was free. It's not just the service. You can go into the breakfast place and take a look. Go to the 24-hour convenience store and take a look. It makes me laugh. I would never come here even if they paid me.

The hotel claims to open in 2020, but its facilities are as old as if it opened in 2002 without any renovation. The housekeeper's quality is very poor, with no sense of service. He waited for an hour in the parking lot before picking us up. When he called, he didn't actively add the guests on WeChat, but asked the guests to add WeChat. After adding, he didn't reply immediately. It took 15 minutes to get through. His attitude was arrogant. The housekeeper came after an hour, but instead of calming us down, we were anxious and angry. Seeing that we were unhappy, he said in a sarcastic tone: "You should have fun when you are out here, so how can you still stay here?" Full of threats and provocations. I would like to ask: If you don’t live, will you send us home, alpaca? Fortunately, at this time, the friendly, excellent and professional Ctrip customer service came to my mind. I immediately called the customer service and the customer service representative Kiki quickly helped me solve all the problems. The 1 point given to this stay is also due to Ctrip customer service, the hotel is negative 5 minutes