Enjoy Villa Resort Reviews

Response from Property: Dear guest ,Thank you for choosing Xiangshu Resort Hotel ! We will continue to improve the quality of products and services! Looking forward to your next visit. Wish you happy every day!

Response from Property: Dear distinguished guest, hello! Thank you for staying at our hotel and sharing your stay experience! We are very sorry that we could not bring you a satisfactory stay experience. Regarding the question you mentioned, Xingshu is the brand name of our company, and the name of our store is Xiangshu Holiday. Our front desk is being renovated, so if you check in at a convenience store for the time being, we have already punished the relevant responsibilities for hygiene issues. People, we don’t allow this to happen again. Our rooms are all equipped with refrigerators. The check-out time is 12 noon. Normally, it is free for you until 12:30. After 1 o'clock, you need to pay extra. If you did not inform hotel guests about things like cheering you up at the front desk, the cashier thought you were a tourist, so you were charged normally. If you are a hotel guest, it is free. We are deeply sorry if this has caused you any discomfort. At the same time, we are very sorry that our hotel environment did not satisfy you. Thank you very much for staying at Xiangshu Resort Hotel. We hope you will visit our hotel again next time!

Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.

Response from Property: Hello, thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Response from Property: Hello, I'm very sorry. We will follow up with the parking lot management company. I wish you a happy life!

Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.

Response from Property: Dear, hello, I understand your mood very much. We sincerely apologize to you. We will definitely strengthen management to avoid this situation from happening again. Thank you very much for your criticism and correction this time! We also look forward to your next experience. I wish you a happy mood

Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Response from Property: Dear distinguished guest, hello! Thank you for staying at our hotel and sharing your stay experience! We are very sorry that we could not bring you a satisfactory stay experience. Regarding the question you mentioned, Xingshu is the brand name of our company, and the name of our store is Xiangshu Holiday. Our front desk is being renovated, so if you check in at a convenience store for the time being, we have already punished the relevant responsibilities for hygiene issues. People, this situation is not allowed to happen again. The door lock of the room needs to be pushed up by the handle. I am really sorry for not informing you in advance. In addition, the room type you booked does not include breakfast, so there is no breakfast. The gym is another The paid experience is not free. We are extremely sorry if it has caused you any discomfort. At the same time, we are very sorry that our hotel environment did not satisfy you. Thank you very much for staying at Xiangshu Resort Hotel. We hope you will visit our hotel again next time!

Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Response from Property: Hello, dear, I understand your mood very much. We are from an apartment hotel. If the room does not have enough slippers, you can ask the front desk to get them. But what you want are children's slippers. Our hotel does not provide children's slippers. Sorry, we are sincere. We apologize to you. We will definitely strengthen our management to prevent this situation from happening again. Thank you very much for your criticism and correction this time! We also look forward to your next experience. I wish you a happy mood

Response from Property: We are very sorry, because our front desk is under renovation, we are currently using the convenience store to check in. We are very sorry that we cannot bring you convenience. We will improve the issues you raised. I wish you a happy life and welcome to visit next time!

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.