Inspiration229678
October 15, 2024
Stayed 3 nights in one of Vietnamese cottage with 2 separate bedrooms. Really beautiful experience, with vintage wooden interior of our rooms - which I would rather call 'appartements' or 'small house', great Vietnamese healthy dinner with lots of veggies, wonderful people, spa hot-stones back massages. Qué, the reception lady in charge of us, has made absolutely sure our stay (from arrival to departure) was something wonderful and unforgettable. She was so cheerful and professional!! And other hotel staff people were all very kind, smiling and with very accurate professional service. e.g. During our dinner time, room service came and opened the mosquito net over the beds; Laundry service was really quick ; Taxi was organized so that we don't have to get lost at the airport arrival; Ok you will think that all this is part of their 'normal' service, but so often, you are not that sure it will be done, especially when you don't speak the language. Vietnamese people's English is a bit difficult to understand with their accents... but communicating with Qué on WhatsApp in English, we ve had no problem at all. So friendly and excellent quality service. These 3 days spent in Ancient Hue Garden Houses and Spa made really our trip the most unforgettable. I am talking about the place to every friends in Japan, France and Ireland. I will definitely come back, next time with my sister. See you very soon!! Sachiko