Stay Hotel

Booked king room it was at front of hotel very noisy there is building work going on and will be for at least 2 years also windows not double glazed so at 6 in the morning hear all the traffic . above the bed there had been a leak from upstairs not been sorted paint work in room shabby pillows hard or flat. towels very nice and new .toilet to close to sink and hanging off no room to move . shower was big and roomy no mirror by work desk / dresser .mirror near the window no socket to plug hairdryer in . Bins in bathroom and bedroom was not emptied bed just through the quilt over not mopped the bathroom floor never been to a hotel that has never made the bed properly had to ask for towels as there was 2 of us only left for 1 it’s not cheap for 2 nights then to add breakfast on not for us back to are other hotels we stay at won’t be returning

Had a lovely overnight stay here ! Would return and recommend to others ! Close to train station and shops and 20 minute walk to football stadium! We stayed as there were no late trains after the football .. so glad we did , lovely friendly pub next door which welcomed away fans , only £5 in an uber to the ground ! Next morning had a lovely breakfast served with a smileand nothing too much trouble ! Close to shops for a bit of retail therapy before heading back home! All the staff were friendly and helpful! Yes , you do leave a £50 deposit as there was plenty of goodies to tempt you in the fridge and to stop people taking home the gowns and luxury toiletries ( Molton Brown) Beds comfy , room temperature fine were offered a heater or fan if you were too hot / cold! No complaints here - we loved it , Thank you to Stay hotel !

On arrival I was asked for photo id which they photo copied? Luckily I keep my drivers licence in the car which they insisted I fetched. First time I’ve been asked in UK.! Took a deposit on my card, ‘for possible damages?? & sundries from the room’ and was told it would be refunded within 48hours. Over 5 days later and I’ve received no refund and was told to call my bank. This is the reason for my review as my colleague has the same problem!!! Tight parking for a maximum of 5 cars ( 6 if you block one in ) Breakfast included. Nice fruit and scrambled egg. (Turkey/chicken sausage & turkey/chicken bacon also available ) No bar.

After reading all the reviews on this site I was worried that I booked this place. Right from when I first came greeted with really friendly person which helped me with my parking. Tye place was beautiful decorated the room was clean with molten brow cosmetics with robes. Nice tea and coffee facilities in the room. The breakfast can be improved but that was minor for me. All my other colleagues were staying at the premier inn but I am so happy that I was able to give my business to a local hotel with great staff. Thanks

Upon arrival and check in the hotel was nice clean and welcoming. We were put in room 203. What was not explained was there was civil works hoing on outside so ive been woken up at 0430 with a truck and forklift outside the window. Upon explaining to the front desk about this, i was told it's nothing to do with them its the council. I understand this however as this had been going on for sometime a pre warning or offer of another room would have been enough for 4 stars. However this was not the case. I wont be back unfortunately.

Disappointing breakfast. Not much service either. Room was clean, large and comfortable. EVERYTHING was branded inc water bottles which was a big excessive. Not really any shelves in bathroom for toiletries. Location was fine. Right in centre.