Guest User
May 3, 2024
The room is spacious, clean and comfortable. There is a leisure courtyard between the front and back floors of the hotel. The sound of the stream at night is particularly pleasant under the light.
The most important thing is that I feel the sincere service from the boss to the service staff.
This time I came out on a whim, just to take the children out and stay away from mobile phones, so I left in a hurry. I didn't make a guide to Huashan, thinking that everything would be fine if I bought a cable car ticket. I found out on the train that I had to buy tickets, but the tickets on the official website were sold out. I had to embark on the journey, and my wife encouraged me to say that it was okay, as long as I came out, it didn't matter where I went, I would try my luck, and I was a little calmer. I kept swiping tickets on the train, but to no avail. So I put my hope on the god of luck.
When I checked in at our protagonist hotel, I told my situation to our front desk staff. She immediately left my mobile phone number and said she would help me contact her, which was very comforting. Because May Day was too hot, I made many calls, but to no avail. So they gave me some advice. During this process, there were two other people who were traveling by car but didn't have tickets. Thanks to the help of the hotel staff, they bought tickets for the night climb and asked me if I was interested. They could help me introduce them to take a ride with them. Although I felt it was not appropriate, I gradually calmed down my self-blame and regret. Even if I didn't climb Huashan, I thought it was worth it to meet such enthusiastic service.
Fortunately, with my continuous efforts to swipe tickets, the god of luck really came. I actually missed two tickets for the next morning. I was so lucky. But the problem came again. The child's ticket was not bought, so I sought help from the service staff again. This time I was lucky to meet the boss's wife again. I called an acquaintance in the scenic area directly and told them about our situation. As a result, it met the special ticket type and I just needed to go to the ticket office to make up the ticket. Happy 😁, the ticket problem was finally solved. The rest is what the hotel is good at, enthusiastic service.
1. Help us make a car according to our itinerary.
2. The hotel's food is delicious and suits my taste.
3. Many people in the hotel get up early to go up the mountain, and they also moved up the breakfast time.
4. The more considerate service is that when we came back from the mountain, the itinerary changed, and it was raining, so we had to check out and catch the bus. The hotel specially sent a car to take us to the high-speed rail station.
I am very grateful for the enthusiastic help of the hotel staff this time.
So if you want to have a comfortable and quiet trip, I recommend you to come to this hotel.
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