Xiangyuan Yungu Holiday Hotel

The hotel is very clean and beautiful. It is located next to the ropeway and has easy access to one part of the mountains. The food however is not so great. Specially, lunch and dinner are mediocre at its best. There is not many choices of food in nearby area either. Also, there is no room service. The staff at the front desk is very polite and very helpful. If you have a multiple day stay and you want to go other places for sight seeing then it will be best to change your hotel to nearby places you want to go. Traveling to and from the hotel is a hassle. Taxis are not allowed from the town to the hotel and public busses has some procedures that may be difficult to follow if you don't speak Chinese.

The hotel is located in the mountain and can only be accessed by bus or the hotel shuttle. It is a good option if you’re planning to descend via Yungu cableway. They have hot springs onsite. Food is just ok. The staff is very helpful.

First off, our fault, we didn't take note of the negative reviews of the service rendered in this hotel. It is a beautiful hotel, with amazing details and decorative accents. It is such a waste that the service standard is dismal. The lady at the reception was very dismissive when we checked in, after our long day of hiking. We managed to descend huangshan and reach the hotel about 6pm. She coldly informed us we have to have our dinner (before 8pm) and hotspring (before 9pm). We really scrambled and otherwise, you won't have food, and they would not allow us to use the hotspring voucher for the next day. Next, it might be a "hotspring" hotel (throw away all preconceived thoughts of onsens), but u are only allowed one use a day, and it is only available from 3pm to 9pm. Next, apparently there is some transport restrictions for this hotel. So you can't just go out of the hotel to the town to eat and come back as there are specific timings u can go out or come into the hotel, via their transport team. You are basically holed in the hotel, which is fine for just one day, but not for longer stays. The food is acceptable, but they really meant it when they say it is a self-service buffet. The lady manager is especially surly. I don't think she was targeting us, she was equally dismissive to all (I guess that is some consolation) The staff delivered us 4 bottles of water while looking at his phone, no eye contact in any way (but this might just us being boomers by expecting some form of hospitality) The lady at the noodle station asked us to get our own soup bowl, while she continued with her douyin surfing.