Anonymous User
February 18, 2024
When booking a hotel, I specifically looked for a hotel close to the Huangshan Scenic Spot Transfer Point. In fact, there are several transfer points. I drove all the way here. There are many shops and restaurants in the town, and it is brightly lit and super lively.
The hotel is divided into front and back buildings. We were arranged in the back building. We need to take the elevator to the third floor and then transfer to the back building to take the elevator. It was already past 10 o'clock in the evening when we arrived at the hotel. The child fell asleep on the way. It was very strenuous to move the luggage and hold the child.
After finally getting to the room, I found that the bedding had not been changed. There were hairs on the sheets. The bedding in the two rooms I booked had not been changed! I asked the customer service to change it. After a long time, an auntie in a down jacket came over and said, "I'm off work now. If you don't stay, just check out! The sheets and quilt covers have been changed. There are too many people staying during holidays. The sheets and quilt covers are all used up and can't be changed. If you don't stay, you can check out! You should check out!"
It took a lot of trouble to check in late at night. We were asked to check out because of the hotel's hygiene problems. This operation is also unique.
My family repeatedly asked to change the bedding. Just give us a new set and we will change it ourselves. The auntie reluctantly went to other floors to get two sets of sheets and quilt covers for us, and then she left. After finally changing the quilt covers, another person came and changed the other sheets that had not been changed. It was almost 12 o'clock...
I came out to have fun, and staying in a hotel is so annoying. I am really speechless. I hope your hotel can strengthen its hygiene management.
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