Atour Hotel (Huangshan Ancient Street, Xin'an Riverside)

The environment is clean and tidy, and the service attitude of the lady at the front desk is very good

I was deeply moved by the Atour Hotel in Huangshan. I stayed at the Atour Hotel in Huangshan on a business trip on the 24th. I originally planned to return to Fei on the 26th. Due to the heavy rain in Huangshan, I received a notice that all high-speed trains on the 26th and 27th were canceled due to work reasons. , I had to return to Fei on the 27th, so I came to the front desk to ask about the high-speed rail situation and if there was any other transportation to Fei. After knowing my situation, Manager Wu at the front desk took the initiative to add me on WeChat and help me contact her. At about 9 o'clock in the evening on the 26th, I received a message from Manager Wu saying that the high-speed rail to Fei will be connected on the 27th. He sent me a screenshot of the high-speed rail schedule and asked me if I need to contact the car in advance to get the high-speed rail. I’m really touched. Like my family, I give Yaduo a thumbs up👍🏻

Unexpectedly, on the last day I stayed at Yaduo, I was bitten by fleas on both legs. Atour has always been trusted. This time I was really disappointed. There were fleas in the room, and my sister and I were both bitten. I told the front desk clerk when I checked out, and the waiter's attitude was very good. We left our phone number and told them to contact them if we felt unwell, that's all.

This time I took my family on a trip. Fortunately, I had your enthusiasm and friendliness. Otherwise, I wouldn’t have dared to set foot in Anhui. Thank you~

The room is clean and the front desk service is very good. It's very close to the river and very convenient for walking.

The most valuable asset of Atour Hotels in each city is not their excellent and comfortable bedding, but every outstanding employee. They make the brand shine and are very valuable.