Guoren Royal Hotel

1. There are blood stains on the towels. The hygiene details are not handled properly. You can tell at a glance that someone has stayed there. The hotel service attitude is very bad. I asked the front desk if they knew about this matter. They said to me in a very nonchalant manner, "I know." 2. We returned to the hotel in the early morning. We were supposed to check out at 2 o'clock. We didn't get up. The guest room knew that someone was staying inside and pushed the door open. We were not wearing any clothes and woke me up. Check out after 2 o'clock + 60 plus is fine. It's not like they can't afford it. It doesn't look like a star hotel at all. A very bad stay experience

I checked into the Royal Blue Sea Hotel at the weekend. On the night of check-in, there was no hot water for showering in the room. I ran the water for 15 minutes but there was no hot water. After communicating with the hotel and moving to a higher floor, the hot water problem was solved, but I found that the mattress was extremely hard, and it felt like springs touching the human body. At twelve o'clock in the morning, I negotiated with the front desk to change rooms. After looking at four rooms, none of them had the problem of hot water and mattresses. I could only sleep in one room and take a shower in another room on a high floor. When I checked out the next day, I communicated with the front office leader to seek a solution. I hoped that the hotel would refund 50% of the room rate to express its attitude, but the hotel's senior leaders did not agree with my proposal and were only willing to compensate 50 yuan for the room rate, on the grounds that I stayed in two rooms, which affected the hotel's sales. I have always stated that whether or not my request can be accepted is a matter of the hotel's attitude. I only seek a positive attitude from the hotel. The overall room rate is not high, and the difference between compensating 50 yuan and compensating 50% of the room rate is only 100 yuan. I just want to see the hotel's attitude rather than the amount. I am disappointed with the hotel management's handling attitude. In addition, during the room change process, I found that there was no shampoo in the room's toiletries and the toilet rubber strips were falling off. I hope that the hotel management will strengthen staff training and pay more attention to customer satisfaction in the future.

What I found through ** was the happiest and most comfortable experience during this trip. It’s such a tall hotel. It’s also the best five-star hotel I’ve ever stayed in. It’s super clean, the room is very big, the design is great, and the breakfast is great. I can’t even eat it! There are more than 100 varieties, and they are super exquisite, including strawberries in sugar water, steamed pork ribs, rice rolls, and shaved noodles. I am so impressed. You can also order freely on the second floor in the evening, which is cheap and delicious! I think we paid back half of the 500-plus room fee, haha😄, I really want to stay here again.

The room is spacious, the bathroom is large, and there is an electric toilet. The hotel is in a good location, close to the Nine Dragon Wall and the Statue of Mencius, within walking distance. The breakfast is rich, especially the shaved noodles. It would be nice to have body lotion available as the weather is dry.

Facilities: The hotel is newly opened. The facilities are very complete, parking is very convenient, and the rooms are very spacious. Service: Maybe it’s because it’s newly opened and it’s just in time for the Chinese New Year. The number of waiters is relatively small, but the service attitude is very good. Health: Overall health is good Environment: Beautiful environment, with green plants planted in the courtyard

There is nothing to show for it. I didn't want to comment at first, but when I left, a 16 deposit was inexplicably deducted. They insisted that we drank their mineral water, but there was obviously no water in the room for tips. As for the room, it's quite big, but it's weird. There are two 1.35-meter standard beds in the parent-child room. After changing to another room, the air conditioner didn't cool down and the curtains couldn't be closed. It took a lot of force to work a miracle. I was really convinced. . I tolerated all this, but I couldn't bear them slandering us for consuming their water, and the verification was not successful in the end. I'm furious,