Wyndham Huaihua south

Five-star praise! This time I stayed at Wyndham, I was completely conquered by Alan's professionalism and enthusiasm! From the moment I stepped into the hotel, they patiently guided me through the check-in procedures and answered my questions with a smile throughout the entire process. They were so detailed that they even included a map with recommendations for nearby food. This thoughtfulness was really touching. They always pay attention to needs and respond very quickly. Whether it is borrowing small items or itinerary consultation, they handle it efficiently and thoughtfully. From service details to professional attitude, Alan perfectly interprets the quality of a five-star hotel! But maybe it’s because it’s been open for too short a time. There’s no laundry room and no screens on the windows, so it’s hard for people to really believe that this is a five-star hotel.

The location of the hotel is great! It’s super convenient to go anywhere. It's also close to South Station. The layout of the room is warm and comfortable, and every detail reveals the hotel's thoughtfulness. The bedding is super comfortable and gives me a good dream every night. And the view from the room is super good, you can see the night view of the city, it's so romantic! Moreover, the hotel's service is also first-rate! The front desk staff Carry is very warm and friendly, and they will patiently answer any questions you have. Finally, the hotel's gym and swimming pool facilities are super complete and the environment is very good. I went to exercise during my stay and felt great!

Came to Huaihua to see Xiaohua, checked into the hotel late at night; a pungent decoration smell hit me as soon as I entered the room; the most annoying thing was that there were cockroaches in the bathroom... cockroaches, hair on the bed sheet, and looking at the wrinkles, I suspected that the bed sheet was left by the previous victim; I finally fell asleep... I was woken up by the noise from the school opposite in the early morning... I left without hesitation...

This five-star hotel has a great value for money, with spacious and bright rooms, complete facilities and excellent hygiene. Service was good and polite. The location of the hotel is also very good, with convenient transportation and many delicious restaurants around. The switchboard spring answered the phone quickly and the service attitude was great. In short, I was very satisfied with this stay!

The restaurant is very dirty, with obvious food residue and watermelon seeds on the chairs. The check-in staff is of very poor quality and has a bad attitude throughout the whole process, giving all kinds of orders and requests to the guests. The room and hotel decoration smell very bad! The smell directly caused our whole family to have headaches! After I reported this to the check-in staff on the first floor, the reply I got was that this is very normal! Is this a five-star hotel? ? ? ? ? ? ? The bathtub in the room was also broken! Oh, it’s hard to put it into words! Will never choose Wyndham again! Extremely disappointed! The hotel and staff are terrible! ! !

The spring service at the switchboard is also very good. I am very satisfied with my stay. I will choose to stay again next time! praise