HIBBOR HOTEL

The hotels we booked for this trip were all average. Out of trust in Ctrip, we booked all the hotels recommended by Ctrip that looked good. The one in Wuxi smelled of formaldehyde upon entering, and a 30% fee was charged for check-out. This hotel in Huai'an also looked very good. It was just a fast hotel and it was not worth the money. Moreover, when I took a shower on the last night, the water was hot and cold. When it was hot, I almost scalded my child. I reported to the hotel that the hotel only Replied with a thank you for your feedback. What a terrible experience. I will never trust Ctrip’s recommendations again!

Very bad. The experience is very bad. The decoration is like a train passing overhead and an electric drill digging into the brain every morning. It doesn't stop on weekends. It starts making noise before 8:30 in the morning. I didn't inform you about the noise situation in advance before checking in. I called you. Going to the front desk only shirks responsibility, has a bad attitude, and does not provide solutions. I have to endure it by myself when I am woken up two mornings in a row. I was very tired when I went to Huai'an and couldn't sleep well in the morning. The whole travel experience was... Big discount. When subsequent complaints were made to the government hotline, the hotel did not provide a solution. They kept saying that the company next door was renovating and they could not control it and kept shirking responsibility. The hotel employees also kept playing football with each other. Everyone said that this situation was not his at the time and he did not understand and could not control it. Your hotel Is there no one who has the right to speak out to deal with this situation? The attitude has always been very bad, and everyone is always answering and ignoring those who are superior. First of all, when your hotel already knows that there will be renovations in the morning, it should inform customers of this situation in advance on the platform, allowing customers to choose whether to check in instead of being woken up for two consecutive days without any solution. Secondly, after we were woken up by the hotel, we were not given any solutions. They just coldly said that there was renovation next door and we couldn't help it and hung up the phone. Is this the service attitude that a good hotel should have? So you can’t just let us bear the unplanned noise impact and rest? In the end, what we pay for is the anger and condescending service attitude that we wake up to every day?

房間太滿意了，第一次來淮安，抱着試試的心態，希博爾酒店太讓我滿意了，以後出差都要住他家，不管是服務還是環境都沒有話説，衞生也讓我很驚喜，因為我出來出差一定要選擇乾淨的，太棒了👍🏻設施全是智能化的，總之來説太值了，🈵🈵🈵🈵還有兩個機器人

酒店服務真是太好啦，前台和餐廳入口的服務員都是微笑服務，説話輕聲細語的，入住第一印象就很加分，房間設施也很到位，洗漱用品都是品牌的，不像一般酒店都是散裝的，真是快捷酒店的收費，星級酒店的服務，第二天的早餐也是很豐盛，一不小心吃撐了！😜 下次有機會再去，一定還會入住這家酒店。

有停車場，房間夠大，床比較舒服，電視頻道都能看，衞生也還行，除了有個挺顯眼的地方有一大塊蜘蛛網。早餐品類很多味道很好，最滿意的是工作人員都是微笑服務，很舒心

淮安之行住的酒店環境很好，乾淨整潔，為孩子們提供了小零食，前台小姐姐們服務態度周到，温柔貼心，酒店的早餐很豐富，麪條很好吃。期待下次再次入住。