Anonymous User
May 19, 2025
👇👇 Facilities: The window handle and latch in the room have fallen off, leaving only a screw head. The window cannot be closed tightly, resulting in poor sound insulation. The whistling sound of cars passing quickly downstairs and the laughter of pedestrians riding bicycles can be heard clearly. I couldn't sleep in the middle of the night because of the noise. I wanted to call the front desk to ask if there were earplugs. The phone in the room was broken and didn't light up, so I couldn't get through to the front desk at all. Later, I went downstairs to the front desk to change a room. I didn't expect that although the window had a handle and latch, it was useless and couldn't be closed tightly. There was the same noise as the first room. I had no choice but to order earplugs at 2:25 in the middle of the night, and I fell asleep only when the earplugs were delivered at 3 o'clock.
👇👇Service: I went to report the problem in the middle of the night, saying that the window of the room was broken. The staff said there was nothing they could do. Later, they called a maintenance uncle. The uncle went up to check and said there was no way to fix it. He said that these were all minor problems and that they could be blocked with curtains (the room was not soundproofed, could the curtains be used to block it?), and he also said that there was only so much time to travel, so just make do with it!
👇👇There is another point. After changing rooms, the iron chain rings on the door were very loose. When the iron chain rings were pulled, they came off each other (of course, they could be buckled again). How can personal safety be guaranteed in the middle of the night!
👇👇I usually don't give bad reviews, but this one really wants to complain! !
There is only one picture of the iron chain ring on the door, and I forgot to take a picture of the window without a latch or handle.
Original TextTranslation provided by Google